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Dell P09G series, 1464, YXKVH, P09G001 Before You Call, Locating Your Service Tag, Getting Help

Models: 1464 YXKVH P09G series P09G001

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Getting Help

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated- support telephone system direct your call more efficiently. You may also be asked for your Service Tag.

Locating Your Service Tag

The Service Tag for your computer can be found on a label on the bottom of your computer.

1Service Tag

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Dell P09G series, 1464, YXKVH, P09G001 setup guide Before You Call, Locating Your Service Tag, Getting Help

Contents

SETUP GUIDE INSPIRONPage Regulatory model P09G series Regulatory type P09G001 SETUP GUIDEINSPIRON March 2010 P/N YXKVH Rev. A00 Notes, Cautions, and WarningsUsing Your Inspiron Laptop ContentsSolving Problems Setting Up Your Inspiron LaptopGetting Help Finding More Information and Resources Basic Specifications AppendixContents Using Support ToolsINSPIRON Setting Up Your Inspiron LaptopBefore Setting Up Your Computer Connect the AC Adapter Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Connect the Network Cable OptionalSetting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Press the Power ButtonSetting Up Your Inspiron Laptop Set Up Microsoft WindowsDell DataSafe Local Backup Create System Recovery Media RecommendedSetting Up Your Inspiron Laptop You will require the following to create the system recovery mediaSetting Up Your Inspiron Laptop 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Setting Up Your Inspiron Laptop Install the SIM Card Optional1 SIM card 2 SIM card slot 3 battery bay Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Enable or Disable Wireless OptionalTo enable wireless 1. Ensure that your computer is turned on Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up a Wired ConnectionConnect to the Internet Optional Windows Setting Up a Wireless ConnectionWindows Vista 3. Click Start → Connect ToSetting Up Your Inspiron Laptop Setting Up Your Internet Connection2. Click Start → Control Panel The Connect to the Internet window appearsThe Connect to the Internet window appears Setting Up Your Inspiron LaptopWindows 2. Click Start → Control PanelINSPIRON Using Your Inspiron LaptopRight View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features3 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopUsing Your Inspiron Laptop Front View FeaturesComputer states Indicator lightBattery charge level BatteryUsing Your Inspiron Laptop Computer Base and Keyboard Features1 Power button - Turns the computer on or off when pressed Using Your Inspiron LaptopUsing Your Inspiron Laptop Touch Pad GesturesScroll Move a finger up in the zoom zone extreme left of the touch pad ZoomUsing Your Inspiron Laptop One finger zoom - Allows you to zoom in or out To zoom in2. In the Function Key Row, select Function Key or Multimedia Key System Setup BIOS UtilityMultimedia Control Keys Windows Mobility CenterPlay the next track or chapter Mute the sound Decrease the volume level Increase the volume levelUsing Your Inspiron Laptop Play the previous track or chapter Play or pauseUsing Your Inspiron Laptop Using the Optical DriveCAUTION Do not move the computer while playing or recording a disc 1 disc 2 spindle 3 optical drive tray 4 eject button Using Your Inspiron LaptopUsing Your Inspiron Laptop Display Features2 Camera - Built-in camera for video capture, conferencing, and chat Using Your Inspiron Laptop1 Camera activity indicator - Indicates if the camera is on or off 3. Click What is Dell Extended Battery Life? Dell Extended Battery LifeRemoving and Replacing the Battery The Extended Battery Life pop-up appears 2. Click Show Settings1 battery bay 2 battery 3 battery release latch Using Your Inspiron LaptopTo replace the battery 1. Slide the battery into the battery bay until it clicks into placeUsing Your Inspiron Laptop Software FeaturesProductivity and Communication Entertainment and MultimediaRemove a Category or Icon Dell DockAdd a Category Add an IconUsing Your Inspiron Laptop Dell DataSafe Online BackupBeep Code Solving ProblemsPossible Problem Beep CodesSolving Problems Network ProblemsWireless Connections Wired ConnectionsSolving Problems Power ProblemsConnect the AC adapter to power the computer and charge the battery Solving ProblemsSolving Problems Memory ProblemsIf you experience other memory problems If you receive an insufficient memory messageIf the computer stops responding or a solid blue screen appears If a program stops responding2. Click Applications 4. Click End TaskWindows Solving ProblemsWindows Vista About Your System System Using Support ToolsDell Support Center Assistance from Dell Technical1. Go to downloadstore.dell.com/media Using Support ToolsMy Dell Downloads System MessagesUsing Support Tools Keyboard failure - Keyboard failure or loose cableUsing Support Tools Hardware Troubleshooter1. Click Start → Help and Support Using Support Tools Dell DiagnosticsStarting Dell Diagnostics From Your Hard Drive NOTE The Drivers and Utilities disc may not ship with your computera. The PSA starts running tests If PSA is invokedIf PSA is not invoked Using Support ToolsNOTE The Drivers and Utilities disc may not ship with your computer Starting Dell Diagnostics From the Drivers and Utilities Disc1. Insert the Drivers and Utilities disc Using Support Tools5. Type 1 to start the CD menu and press Enter to proceed 11. Remove the Drivers and Utilities discUsing Support Tools INSPIRON Restoring Your Operating SystemOption Operating System discRestoring Your Operating System System RestoreRestoring Your Operating System Dell DataSafe Local Backup3. Click Undo my last restoration and click Next Restoring Your Operating System Dell DataSafe Local Backup Basic5. Select Repair Your Computer Restoring Your Operating System System Recovery MediaUpgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade NowRestoring Your Operating System Dell Factory Image RestoreRestoring Your Operating System Performing Dell Factory Image RestoreThe System Recovery Options window appears 3. Select Repair Your ComputerRestoring Your Operating System 6. Click Dell Factory Image RestoreThe Dell Factory Image Restore welcome screen appears The Confirm Data Deletion screen appearsINSPIRON Getting HelpGetting Help Technical Support and Customer ServiceDellConnect Dell Marketing and Sales e-mail addresses Online ServicesDell Support websites Dell Support e-mail addressesGetting Help Automated Order-Status ServiceProduct Information Getting Help Returning Items for Repair Under Warranty or for CreditGetting Help Locating Your Service TagBefore You Call Getting Help Diagnostic ChecklistGetting Help Contacting Dellsupport.dell.com the Service Manual atFinding More Information and Resources If you need tosupport.dell.com Finding More Information and Resourcesthe Dell Support Center. To launch the Dell If you need toMemory Basic SpecificationsComputer Model Computer InformationBasic Specifications ConnectorsCommunications CameraBattery BatteryBasic Specifications DisplayA 90 W continuous AC AdapterPhysical A 65 W continuous5% to 95% non Computer EnvironmentBasic Specifications Computer EnvironmentINSPIRON AppendixMacrovision Product Notice Regulatory Model Information for NOM, or Official Mexican Standard Only for MexicoAppendix ImporterINSPIRON IndexIndex recovering data memory configurations 74 typesmicrophone analog 25 connecting external Mini-Cards network connector NOMIndex ventilation, ensuring VGA connecting video connector volumeWindows setting up wired network network cable, connecting 7 wireless cards 75 setting upPage Printed in the U.S.A 0YXKVHA00