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Dell P09G series, 1464, YXKVH Technical Support and Customer Service, DellConnect, Getting Help

Models: 1464 YXKVH P09G series P09G001

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Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 69 and “Contacting Dell” on page 71.

Getting Help

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Dell P09G series, 1464, YXKVH, P09G001 setup guide Technical Support and Customer Service, DellConnect, Getting Help

Contents

SETUP GUIDE INSPIRONPage INSPIRON SETUP GUIDERegulatory model P09G series Regulatory type P09G001 March 2010 P/N YXKVH Rev. A00 Notes, Cautions, and WarningsUsing Your Inspiron Laptop ContentsSolving Problems Setting Up Your Inspiron LaptopGetting Help Finding More Information and Resources Basic Specifications AppendixContents Using Support ToolsBefore Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Connect the AC Adapter Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Connect the Network Cable OptionalTo use a wired network connection, connect the network cable Setting Up Your Inspiron Laptop Press the Power ButtonSetting Up Your Inspiron Laptop Set Up Microsoft WindowsDell DataSafe Local Backup Create System Recovery Media RecommendedSetting Up Your Inspiron Laptop You will require the following to create the system recovery media4. Click Create Recovery Media 3. Click Start → Programs→ Dell DataSafe Local BackupSetting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Install the SIM Card Optional1 SIM card 2 SIM card slot 3 battery bay Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Enable or Disable Wireless OptionalTo enable wireless 1. Ensure that your computer is turned on Setting Up Your Inspiron LaptopConnect to the Internet Optional Setting Up a Wired ConnectionSetting Up Your Inspiron Laptop Windows Setting Up a Wireless ConnectionWindows Vista 3. Click Start → Connect ToSetting Up Your Inspiron Laptop Setting Up Your Internet Connection2. Click Start → Control Panel The Connect to the Internet window appearsThe Connect to the Internet window appears Setting Up Your Inspiron LaptopWindows 2. Click Start → Control PanelRight View Features Using Your Inspiron LaptopINSPIRON Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features3 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopUsing Your Inspiron Laptop Front View FeaturesComputer states Indicator lightBattery charge level BatteryUsing Your Inspiron Laptop Computer Base and Keyboard Features1 Power button - Turns the computer on or off when pressed Using Your Inspiron LaptopScroll Touch Pad GesturesUsing Your Inspiron Laptop Move a finger up in the zoom zone extreme left of the touch pad ZoomUsing Your Inspiron Laptop One finger zoom - Allows you to zoom in or out To zoom in2. In the Function Key Row, select Function Key or Multimedia Key System Setup BIOS UtilityMultimedia Control Keys Windows Mobility CenterPlay the next track or chapter Mute the sound Decrease the volume level Increase the volume levelUsing Your Inspiron Laptop Play the previous track or chapter Play or pauseCAUTION Do not move the computer while playing or recording a disc Using the Optical DriveUsing Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject button Using Your Inspiron LaptopUsing Your Inspiron Laptop Display Features1 Camera activity indicator - Indicates if the camera is on or off Using Your Inspiron Laptop2 Camera - Built-in camera for video capture, conferencing, and chat 3. Click What is Dell Extended Battery Life? Dell Extended Battery LifeRemoving and Replacing the Battery The Extended Battery Life pop-up appears 2. Click Show Settings1 battery bay 2 battery 3 battery release latch Using Your Inspiron LaptopTo replace the battery 1. Slide the battery into the battery bay until it clicks into placeUsing Your Inspiron Laptop Software FeaturesProductivity and Communication Entertainment and MultimediaRemove a Category or Icon Dell DockAdd a Category Add an IconUsing Your Inspiron Laptop Dell DataSafe Online BackupBeep Code Solving ProblemsPossible Problem Beep CodesSolving Problems Network ProblemsWireless Connections Wired ConnectionsSolving Problems Power ProblemsConnect the AC adapter to power the computer and charge the battery Solving ProblemsSolving Problems Memory ProblemsIf you experience other memory problems If you receive an insufficient memory messageIf the computer stops responding or a solid blue screen appears If a program stops responding2. Click Applications 4. Click End TaskWindows Vista Solving ProblemsWindows About Your System System Using Support ToolsDell Support Center Assistance from Dell Technical1. Go to downloadstore.dell.com/media Using Support ToolsMy Dell Downloads System MessagesUsing Support Tools Keyboard failure - Keyboard failure or loose cable1. Click Start → Help and Support Hardware TroubleshooterUsing Support Tools Using Support Tools Dell DiagnosticsStarting Dell Diagnostics From Your Hard Drive NOTE The Drivers and Utilities disc may not ship with your computera. The PSA starts running tests If PSA is invokedIf PSA is not invoked Using Support ToolsNOTE The Drivers and Utilities disc may not ship with your computer Starting Dell Diagnostics From the Drivers and Utilities Disc1. Insert the Drivers and Utilities disc Using Support ToolsUsing Support Tools 11. Remove the Drivers and Utilities disc5. Type 1 to start the CD menu and press Enter to proceed INSPIRON Restoring Your Operating SystemOption Operating System discRestoring Your Operating System System Restore3. Click Undo my last restoration and click Next Dell DataSafe Local BackupRestoring Your Operating System 5. Select Repair Your Computer Dell DataSafe Local Backup BasicRestoring Your Operating System Restoring Your Operating System System Recovery MediaUpgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade NowRestoring Your Operating System Dell Factory Image RestoreRestoring Your Operating System Performing Dell Factory Image RestoreThe System Recovery Options window appears 3. Select Repair Your ComputerRestoring Your Operating System 6. Click Dell Factory Image RestoreThe Dell Factory Image Restore welcome screen appears The Confirm Data Deletion screen appearsINSPIRON Getting HelpDellConnect Technical Support and Customer ServiceGetting Help Dell Marketing and Sales e-mail addresses Online ServicesDell Support websites Dell Support e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Getting Help Returning Items for Repair Under Warranty or for CreditBefore You Call Locating Your Service TagGetting Help Getting Help Diagnostic ChecklistGetting Help Contacting Dellsupport.dell.com the Service Manual atFinding More Information and Resources If you need tosupport.dell.com Finding More Information and Resourcesthe Dell Support Center. To launch the Dell If you need toMemory Basic SpecificationsComputer Model Computer InformationBasic Specifications ConnectorsCommunications CameraBattery BatteryBasic Specifications DisplayA 90 W continuous AC AdapterPhysical A 65 W continuous5% to 95% non Computer EnvironmentBasic Specifications Computer EnvironmentMacrovision Product Notice AppendixINSPIRON Regulatory Model Information for NOM, or Official Mexican Standard Only for MexicoAppendix ImporterINSPIRON IndexIndex recovering data memory configurations 74 typesmicrophone analog 25 connecting external Mini-Cards network connector NOMIndex ventilation, ensuring VGA connecting video connector volumeWindows setting up wired network network cable, connecting 7 wireless cards 75 setting upPage Printed in the U.S.A 0YXKVHA00