Using Support Tools

CMOS checksum error — Possible system board failure or Real Time Clock (RTC) battery low. Replace the coin-cell battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see “Contacting Dell” on page 71).

CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com/manuals).

Hard-disk drive failure — Possible hard drive failure during POST. Contact Dell (see “Contacting Dell” on page 71).

Hard-disk drive read failure — Possible hard drive failure during HDD boot test. Contact Dell (see “Contacting Dell” on page 71).

Keyboard failure — Keyboard failure or loose cable.

To replace the keyboard, see the Service Manual at support.dell.com/manuals.

No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide on your hard drive or at support.dell.com/manuals).

No timer tick interrupt — A chip on the system board might be malfunctioning or there might be a system board failure. See the Service Manual at support.dell.com/mauals or contact Dell for assistance (see “Contacting Dell” on page 71).

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Dell 1464, YXKVH, P09G001, P09G series setup guide Using Support Tools