Getting Help | Dell 1710, 1310 manual

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Getting Help

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Dell 1710, 1310 manual Getting Help

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents Front View About Your ComputerDell Vostro Vostro Vostro Back View Video connector Battery USB connector Battery Removal Wireless Switch Setting Up Your Computer Quick Setup Setting Up Your Computer Connecting to the Internet Microsoft Windows XP Operating System Setting Up Your Internet ConnectionClick Start→ Internet Explorer→ Connect to the Internet Microsoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Operating System Under Network and Internet, click Connect to the Internet To prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Specifications O2MICRO OZ129 USB Lvds Wxga Japan Lithium polymer Cell 221.9 mm 8.736 inches AC Adapter Output current 65 W Page Hard drive in operating status and a Specifications Tools TroubleshootingPower Lights Beep Codes Code Description Suggested Remedy Repetitive Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding Other software problems Solid blue screen appears Dell Support Utility Dell Technical Update ServiceAccessing the Dell Support Utility Start menu Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Identifying Drivers Returning to a Previous Device Driver Version Using the Drivers and Utilities MediaProperties Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore Restoring Your Operating System Starting System Restore Undoing the Last System Restore Using Dell PC Restore and Dell Factory Image Restore Enabling System Restore Windows XP Dell PC Restore Windows Vista Dell Factory Image Restore Select Repair Your Computer Click Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Your call when contacting support Finding Information Warranty information Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Visit support.dell.com Getting Help Index Index Index Index