Dell 1310, 1710

70 Getting Help

Contents

Main Notes, Notices, and Cautions Contents 1 About Your Computer. . . . . . . . . . . . . . . . . 7 2 Setting Up Your Computer. . . . . . . . . . . . 15 4 5 Reinstalling Software . . . . . . . . . . . . . . 51 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Page About Your Computer Front View Dell Vostro 1310 Vostro 1510 Vostro 1710 Back View Dell Vostro 1310 Vostro 1510 12 Vostro 1710 Battery Removal Page Setting Up Your Computer Quick Setup Page Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows XP Operating System Page Page Microsoft Windows Vista Specifications NOTE: 24 Page Page Page Page Page Page NOTE: Page Page Page Troubleshooting Tools Power Lights Beep Codes 36 If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 42). Error Messages Page Page Page Page Dell Diagnostics Page Solving Problems Power Problems Memory Problems Lockups and Software Problems Page Dell Technical Update Service Dell Support Utility Page Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Page Page Restoring Your Operating System Using Microsoft Windows System Restore Page Using Dell PC Restore and Dell Factory Image Restore Page Page Using the Operating System Media Page Finding Information NOTE: 62 Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call 68 Contacting Dell Page Index B C D E O P R S T V W