6Finding Information . . . . . . . . . . . . . . . . . 61

7Getting Help . . . . . . . . . . . . . . . . . . . . . . . 63

Obtaining Assistance

63

Technical Support and Customer Service

64

DellConnect™

64

Online Services

64

AutoTech Service

65

Automated Order-Status Service

65

Problems With Your Order

65

Product Information

66

Returning Items for Warranty Repair or Credit

66

Before You Call

67

Contacting Dell

69

Index

71

Contents

5

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Dell 1310, 1710 manual Technical Support and Customer Service