Disabling a Forgotten Password

The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 29. The password jumper enables these password features or disables them and clears any password(s) currently in use.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

1Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2Open the system. See "Opening the System" on page 43.

3Remove the memory cooling shroud by lifting the release latch and sliding the shroud toward the front of the system. See Figure 3-14.

4Remove the password jumper plug.

See Figure 6-1 to locate the password jumper on the system board.

5Replace the memory cooling shroud.

6Close the system. See "Closing the System" on page 47.

7Reconnect the system to the electrical outlet, and turn on the system.

The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new system and/or setup password, you must install the jumper plug.

NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next time it boots.

8Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

9Open the system.

10Remove the memory cooling shroud.

11Reinstall the password jumper plug in its original position to enable the password protection feature.

12Reinstall the memory cooling shroud.

13Close the system, reconnect the system to the electrical outlet, and turn on the system.

14Assign a new system and/or setup password.

To assign a new password using the System Setup program, see "Using the System Setup Program" on page 29.

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Jumpers and Connectors

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Dell 840 manual Disabling a Forgotten Password