Dell 840 guide

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Dell 840 manual

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 840 Systems June DJ894 Contents Page Front I/O Panel Service-Only Parts Procedure Replacing the SAS Controller Card BatteryGeneral Memory Module Installation Guidelines Troubleshooting System Cooling Problems Troubleshooting IRQ Assignment ConflictsTroubleshooting an External Scsi Tape Drive 103 100 111 Returning Items for Warranty Repair or Credit 123112 113 Glossary Index About Your System Other Information You May Need Accessing System Features During Startup Page Power button is enabled in the System Setup program. When Turned off immediately after the power button is pressedPower-on indicator On System power is on Connected to the power sourcePage Page Diagnostics Indicator Codes System board failure See Getting Help on Appropriate drives installed in yourOther failure Ensure that the diskette drive, optical drive System Hard-Drive Indicators Drive status indicator Hard-Drive Indicator Codes System Messages Bios remote update failed Retry update Remote Configuration is Wait until the process is completeNvramclr jumper is installed Remove the Nvramclr jumper Faulty diskette, diskette drive Setup Program on Controller. See Using the SystemConfiguration is incorrect Configuration guidelines, a list Memory configurations System is incorrectly configured Faulty keyboard controllerLoose or improperly connected Persists, see Getting Help on Problem persists, replace the drive Faulty or missing diskette driveFaulty system board See Getting Help on Not a bootable diskette Use a bootable diskette PCI device faulty system board Error encountered in initializingJumper location. Check for a Bios Faulty hard-disk drive Replace the hard-disk drive. See Appropriate drive installed in your System Setup program. SeeFaulty memory module See Troubleshooting System Invalid memory configuration See General Memory Module System Battery on Faulty system battery See Using the System SetupOn the boot hard drive Troubleshooting a Hard Drive on System Beep Codes Slave interrupt-mask register failure Baseboard Management Controller Messages Diagnostics MessagesAlert Messages Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program Main Screen System Setup Options Main System Setup Program Screen Off default SettingsInstallation and disable Off after installation System memory test option, and redundant memory status CPU Information Screens Integrated Devices Screen System Security Screen Console Redirection Screen You to assign and verify a new system password System Security Screen Options Description System PasswordSetup Password Access to your system using the system password feature Exit Screen System and Setup Password FeaturesUsing the System Password Using the System Setup Program Using the Setup Password Using the System Setup Program Recommended Tools Installing System ComponentsPage Page Removing the Cover Front-Panel Removing the Front-Panel Drive Inserts Commission Installing Closing the System Connecting Drives Installing a Diskette Drive DC Power CablesDiskette Drive Removing a Diskette DrivePage Installing an Optical or Tape Drive Page Page Test the drive Hard Drive Installation GuidelinesHard Drives Removing a Hard Drive from the Drive Bay Configuring the Boot Drive Installing a Hard Drive in the Drive Bay Installing System Components Sata interface cable SATA0 connector Installing System Components SAS controller card Removing a Hard Drive from a Lever-Release Drive Carrier Page Hot-Plug Sata Hard Drives Using the SAS Backplane Interface connector on 12. Installing the SAS Release tab Data cable SAS controller card Installing System Components Removing the Cooling Shroud Cooling ShroudRemoving a Hot-Plug SAS or Sata Hard Drive Cooling Fans Installing the Cooling Shroud Removing the Front System Removing the Back System Fan Installing the Front System FanPage Removing the Power Supply Power SupplyPage Expansion Cards Page Removing an Expansion Card Expansion-card connector Installing System Components Disconnect the battery cable from the SAS controller card Replacing the SAS Controller Card Battery Installing Memory Modules General Memory Module Installation GuidelinesSample Memory Configurations Total Memory MemoryPage Removing Memory Modules Microprocessor Removing the Processor Page Page Installing System Components Replacing the System Battery Installing a RAC CardSystem Battery Page Front I/O Panel Service-Only Parts Procedure Mounting screws Installing System Components Chassis Removing the System Board System Board Service-Only Parts ProcedureInstalling the Control Panel Assembly Installing System Components Page Installing System Components Software Monitors power indicator Safety First-For You and Your SystemStart-Up Routine Start-Up Routine Indications Look/listen for Action Troubleshooting the Video Subsystem Troubleshooting IRQ Assignment ConflictsMonitor is not working properly Video memory is faulty Checking the Equipment Troubleshooting the Mouse Troubleshooting the Keyboard Troubleshooting a Serial I/O Device Troubleshooting Serial I/O Problems NIC cannot communicate with network Troubleshooting a NICTroubleshooting a USB Device Liquid spilled on the system Excessive humidity Troubleshooting External ConnectionsTroubleshooting a Wet System System was dropped or damaged Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting the System Battery Troubleshooting a Fan Troubleshooting System Cooling Problems Troubleshooting System Memory 101 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting an Optical Drive 103 Troubleshooting an External Scsi Tape Drive Troubleshooting a Hard Drive 105 Troubleshooting Sata Hard DrivesTroubleshooting a Sata Hard Drive Troubleshooting a Sata Hard Drive in a RAID Configuration 107 Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards 109 Troubleshooting the Microprocessor Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning System Diagnostics 111 Running the System Diagnostics When to Use the System DiagnosticsFrom Removable Bootable Media From the Utility Partition Using the Custom Test Options System Diagnostics Testing OptionsSelecting Devices for Testing Selecting Diagnostics Options 114 115 Jumpers and ConnectorsSystem Board Jumpers Page 117 Page 119 Disabling a Forgotten Password Obtaining Assistance Online Services121 Getting Help Automated Order-Status Service AutoTech ServiceSupport Service Electronic Quote Service 123 Before You Call 125 126 Contacting DellMail la-techsupport@dell.com Technical Support Toll-free Mail la-techsupport@dell.com Technical Support 127 Technical Support Toll-free Technical Support ServicesSales Website support.ap.dell.com General Support Toll-free 128Mail la-techsupport@dell.com General Support Toll-free 129 130 3355 131General Support calling from Guayaquil 132 Mail la-techsupport@dell.com General Support 133 134 135 136 Mail krsupport@dell.com 137 138 Technical Support Claracom 139 Fax 21 424 01 140 141 142 143 Country Code Precision Technical Support PowerApp, PowerEdge 144 International Access Code Country Code City CodeMail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907 145 146 Amperes AC Alternating current 147BTU British thermal unit Celsius Cm Centimeters Cmos Complementary metal-oxide semiconductor 148 Fahrenheit 149 LVD Low voltage differential Meters MA Milliamperes 150 151 152 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol TOE TCP/IP offload engine Volts VAC Volts alternating current VDC Volts direct current 153 154 Partition, 112 using Dell PowerEdge Removing and replacing, 83 troubleshooting the RAID cardInterface cables, 47 power cables 155 Fans installing, 67-68 removing 157 Post Upgrades processor