4Contents
5 Reinstalling Software . . . . . . . . . . . . . . 23
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Identifying Drivers . . . . . . . . . . . . . . . . . 23
Reinstalling Drivers and Utilities . . . . . . . . . . 24
Restoring Your Operating System . . . . . . . . . . . . 26
Using Microsoft Windows System Restore
(Windows Vista hard drive operating
systems only) . . . . . . . . . . . . . . . . . . . . 26
6 Finding Information . . . . . . . . . . . . . . . . 297 Getting Help. . . . . . . . . . . . . . . . . . . . . . 31
Obtaining Assistance . . . . . . . . . . . . . . . . . . 31
Technical Support and Customer Service . . . . . 32
DellConnectâ„¢. . . . . . . . . . . . . . . . . . . . 32
Online Services . . . . . . . . . . . . . . . . . . . 32
AutoTech Service. . . . . . . . . . . . . . . . . . 33
Automated Order-Status Service. . . . . . . . . . 33
Problems With Your Order. . . . . . . . . . . . . . . . 33
Product Information . . . . . . . . . . . . . . . . . . . 34
Returning Items for Warranty Repair or Credit . . . . . 34
Before You Call. . . . . . . . . . . . . . . . . . . . . . 35
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . 37
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39