•Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
•Run the Dell Diagnostics (see "Dell Diagnostics" on page 21).
I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —
•Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
•Ensure that you are following the memory installation guidelines.
•Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Specifications" on page 11.
•Run the Dell Diagnostics (see "Dell Diagnostics" on page 21).
Lockups and Software Problems
NOTE: The procedures in this document were written for the Windows default view and may not apply if you set your Dell computer to the Windows Classic view.
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
A program stops responding
END THE PROGRAM —
1Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, and click the Applications tab.
2Click to select the program that is no longer responding, and click End Task.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then
reinstall the program.
Troubleshooting Tips
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