Dell E173FP specifications Common Problems, Common What YOU Possible Solutions Symptoms Experience

Models: E173FP

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Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

WHAT YOU

POSSIBLE SOLUTIONS

SYMPTOMS

EXPERIENCE

 

No Video/ Power

No picture, monitor is

Check connection integrity at both ends of the video cable

LED off

dead

Electric outlet verification

 

 

Ensure power button depressed fully

No Video/ Power

No picture or no

Increase 'Brightness' & 'Contrast' controls

LED on

brightness

Perform monitor self-test feature check

 

 

Check for bent or broken pins on the D-sub cable.

Poor Focus

Picture is fuzzy, blurry

Push 'Auto adjust' button

 

or ghosting

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Eliminate video extension cables

 

 

Perform monitor reset

 

 

Lower video resolution or increase font size

Shaky/Jittery

Wavy picture or fine

Push 'Auto Adjust' button

Video

movement

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor reset

 

 

Check environmental factors

 

 

Relocate and test in other room

Missing Pixels

LCD screen has spots

Clean the LCD Screen, please refer to maintenance.

 

 

Cycle power on-off

 

 

These are pixels that are permanently off and is a natural defect that

 

 

occurs in LCD technology

Stuck-on Pixels

LCD screen has bright

Cycle power on-off

 

spots

These are pixels that are permanently on and is a natural defect that

 

 

occurs in LCD technology

Brightness

Picture too dim or too

Perform monitor reset

Problems

bright

Push 'Auto Adjust' button

 

 

Adjust 'Brightness' & 'Contrast' controls

Geometric

Screen not centered

Perform monitor reset on "All Settings"

Distortion

correctly

Push 'Auto-Adjust' button

 

 

Adjust the centering controls

 

 

Ensure monitor is in proper video mode, please refer to preset display

 

 

modes.

Horizontal/Vertical

Screen has one or more

Perform monitor reset

Lines

lines

Push 'Auto Adjust' button

 

 

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor self-test feature check and determine if these lines

 

 

are also in self-test mode

 

 

Check for bent or broken pins on the D-sub cable.

Sync Problems

Screen is scrambled or

Perform monitor reset

 

appears torn

Push 'Auto Adjust' button

 

 

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor self-test feature check to determine if scrambled

 

 

screen appears in self-test mode

 

 

Check for bent or broken pins on the D-sub cable.

 

 

Boot up in the 'Safe mode'

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Dell E173FP specifications Common Problems, Common What YOU Possible Solutions Symptoms Experience