Dell 3100, E310 owner manual

www.dell.com | support.dell.com

Dell™ Dimension™ 3100/E310

Owner’s Manual

1234

FlexBay for optional

floppy drive or Media

Card Reader

hard drive activity light

power button

headphone connector

CD or DVD activity light CD or DVD eject button

diagnostic lights

USB 2.0 connectors (2)

Service Tag

CD or DVD activity light

power connector

USB 2.0 connectors (4)

VGA video connector (integrated)

network adapter

sound-card connectors

card slots for

PCI (2),

PCI Express x1 (1)

cover latch release

Model DCSM

Contents

Main www.dell.com | support.dell.com Dell Dimension 3100/E310 Owners Manual Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer 4 2 Solving Problems 3 Advanced Troubleshooting 4 Removing and Installing Parts 6 5 Appendix Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Page Finding Information 10 NOTE: Page Page Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a USB Printer Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader (Optional) Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Power Management Standby Mode Hibernate Mode Power Options Properties Page About RAID Configurations Using RAID with Hard Drive Passwords RAID Level 1 Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled Mode Configuring Your Computer for RAID Using the Intel RAID Option ROM Utility Configuring Your Computer for RAID Using the Intel Matrix Storage Manager Page Hyper-Threading Solving Problems Troubleshooting Tips Battery Problems Drive Problems 32 CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems 34 Error Messages Media Card Reader Problems NOTE: 36 Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A solid blue screen appears A program is designed for an earlier Windows operating system Other software problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems CAUTION: 42 Scanner Problems Sound and Speaker Problems No sound from speakers 44 No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Advanced Troubleshooting Diagnostic Lights NOTE: 48 Page 50 NOTE: Dell Diagnostics Dell Diagnostics Main Menu Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Removing Dell PC Restore Page Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer 60 Back View of the Computer Removing the Computer Cover Page Inside View of Your Computer System Board Components Memory DDR2 Memory Overview Installing Memory Removing Memory Cards Page Page Page Drive Panels Removing the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel Insert Replacing the Drive Panel Drives IDE Drive Addressing Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables Hard Drive Removing a Hard Drive Installing a Hard Drive Adding a Second Hard Drive (optional) Floppy Drive Removing a Floppy Drive Page Installing a Floppy Drive Page Media Card Reader Removing a Media Card Reader Page Installing a Media Card Reader CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Page Page Battery Replacing the Battery Replacing the Computer Cover Page Page Appendix Specifications NOTE: 100 Page 102 NOTE: System Setup Overview Entering System Setup System Setup Options NOTE: Drives Onboard Devices NOTE: Video 106 Performance NOTE: NOTE: Security Power Management Boot Sequence Page Clearing Forgotten Passwords Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Contacting Dell Page 116 Page 118 Page 120 Page 122 Page 124 Page 126 Page 128 Page 130 Page Page Index A B C D E F H I K N O P R S T U V