Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

C H E C K T H E K E Y B O A R D C A B L E

Ensure that the keyboard cable is firmly connected to the computer.

Shut down the computer (see page 57), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

Remove keyboard extension cables and connect the keyboard directly to the computer.

TE S T T H E K E Y B O A R D Connect a properly working keyboard to the computer; then try using the keyboard.

R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Resolving Software and Hardware Incompatibilities" on page 54.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

The computer does not start up

C H E C K T H E D I A G N O S T I C L I G H T S See page 47.

E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

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Solving Problems

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Dell E310, 3100 Keyboard Problems, Lockups and Software Problems, Computer does not start up, Computer stops responding

3100, E310 specifications

The Dell E310 and E3100 series printers stand out in the modern printing landscape, catering primarily to small to medium-sized businesses as well as home office environments. With their blend of advanced features, robust performance, and user-friendly design, these printers have garnered positive attention for meeting a variety of printing needs.

One of the main features of the Dell E310 and E3100 series is their high-speed printing capability. With print speeds reaching up to 33 pages per minute (ppm), these devices enable users to handle large print jobs efficiently, significantly reducing wait times. This makes them ideal for workgroups that require quick turnaround on documents. Additionally, they support automatic duplex printing, allowing users to print on both sides of the paper without manually flipping it, thus saving time and reducing paper consumption.

In terms of print quality, the E310 and E3100 series deliver exceptional results with a resolution of up to 1200 x 1200 dpi. This sharp resolution ensures that text documents are crisp and clear, while graphics and images print with impressive detail. The toner cartridges used in these printers are designed to provide high yield, which not only enhances productivity but also lowers the cost per page, making them a cost-effective choice for businesses.

Both models come equipped with a user-friendly control panel that includes an LCD screen for easy navigation. This allows users to access various functions such as print settings, network configurations, and maintenance options without needing extensive technical knowledge. Furthermore, these printers support a range of connectivity options including USB and Ethernet, enabling seamless integration into existing office networks.

Another key characteristic of the Dell E310 and E3100 series is their compact design. These printers are space-efficient, making them suitable for offices with limited workspace. Their modular design allows for easy upgrades and maintenance, ensuring longevity and adaptability as business needs evolve.

Both models are also compatible with various operating systems, including Windows and macOS, facilitating easy integration into diverse IT environments. The E310 and E3100 series are designed with energy efficiency in mind, often featuring energy-saving modes that help reduce electricity consumption, thereby supporting environmentally friendly practices in the workplace.

Overall, the Dell E310 and E3100 series printers provide a strong combination of speed, quality, and efficiency, making them an attractive option for businesses looking to streamline their printing processes without sacrificing performance.