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Dell R905, HX574 owner manual Contents

Models: R905 HX574

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Contents

1About Your System . . . . . . . . . . . . . . . . . . 11

Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Hard-Drive Indicator Codes	16
Back-Panel Features and Indicators	17
Connecting External Devices	18
Power Indicator Codes	19
NIC Indicator Codes	20
LCD Status Messages	21
Solving Problems Described by LCD
Status Messages	32
Removing LCD Status Messages	32
System Messages	33
Warning Messages	42
Diagnostics Messages	42
Alert Messages	42

Contents

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Dell R905, HX574 owner manual Contents

Contents

Dell PowerEdge R905 December HX574 Contents Removing and Replacing the Optional Entering the BMC Setup Module BMC Setup Module OptionsMemory Information Screen Integrated Devices Screen Serial Communication ScreenRemoving the Riser Board Replacing the Riser Board Opening and Closing the SystemInstalling a Hot-Plug Hard Drive General Memory Module InstallationInstalling Memory Modules Removing Memory Modules Configuring the Boot Device118 Connecting an External Fibre Channel Storage114 115Replacing the PEM Board 140 Checking Basic Power Problems 144Troubleshooting a Wet System 152 139171 167179 About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators InformationFor the integrated NIC Running an ACPI-compliant operating Power button Supply output to the systemAfter the power button is pressed ACPI-compliant operating system,LCD display lights amber regardless With power supplies, fans, systemTemperature, or hard drives LCD display lights amber whenHard-Drive Indicator Codes Off Back-Panel Features and IndicatorsBack-Panel Features and Indicators Video connector Connecting External DevicesOr shutting down Power Indicator CodesOperational FlickeringLink indicator NIC Indicator CodesLCD Status Messages NetworkNetwork data is being sent or received E1211 Romb Batt E1000Call Support E1114 Temp Ambient E1210 Cmos BattE122F 5V PwrGd E122AE122D E122EThermtrip E1313 FanRedundancy E1414E1421 CPU Init E141C CPU MismatchE141F CPU Protocol E1420 CPU Bus PerrRange E161C PS # InputLost E1620 PS # InputE1811 HDD ## Rbld E1810 HDD ## FaultE1712 PCI Serr B## D## F## E171F Pcie Fatal Err B## D## Err Slot #E1914 DRAC5 Conn2 E2011 Mem ConfigE1812 HDD ## RemovedE2019 Parity Error E2013 Shadow BiosE2017 Timer Fail E2018 Prog TimerE2021 Memory E201F Drac ConfigE2020 CPU Config Disable DimmI1912 SEL Full E2112 Mem SpareI1910 Intrusion I1911 3 ERRs Chk Log24hr Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages W1228 Romb BattSystem Messages Mode detected Update RemoteConfiguration Please wait Bios ManufacturingError caused a Error IncorrectError Remote Access ControllerAllocated Invalid PCIe card Manufacturing modeInvalid Nvram Resource ReMemory tests No boot deviceNo boot sector on No timer tickInstall Width ErrorWidth is n Actual Link Width Is n PCIe Fatal Error Reset Slot nInstalled Read faultRemote Access Error or incorrectAmount Setup programTimer chip counter Shutdown failureMore faulty DIMMs Faulty DIMMs areDisabled Microcode updateAlert Messages Diagnostics MessagesWrite fault Write fault onResponding to Error Messages Entering the System Setup ProgramSystem Setup Options Using the System Setup ProgramMain Screen Main System Setup Program Screen Setup Password on page 57 for more information Support information about booting from external devicesAuto default Device installed in the SD card slot will automaticallyMemory Information Screen CPU Information Screen Integrated Devices Screen Enabling AMD PowerNow! TechnologyOther NICs Enabled MAC Address Controller Enabled default Optical DriveController On default User Accessible NIC1 defaultSystem Security Screen Serial Communication ScreenChanging an existing setup password System Security Screen Options Description Setup PasswordThat you restrict access to your system using the system Password featureBack up the TPM keys prior to enabling this option When set to Yes, all the contents of the TPM are clearedPower is turned off TPM are preservedExit Screen System and Setup Password FeaturesSystem and displays a diagnostic screen Enables or disables the NMI featureUsing the System Password Using the System Setup Program Using the Setup Password Using the System Setup Program BMC Setup Module Options Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup ModuleUsing the System Setup Program Installing System Components Installing System ComponentsInside the System Recommended ToolsProcessor expansion module Removing and Replacing the Optional Front Bezel Removing and Replacing the Optional Front BezelOpening the System Opening and Closing the SystemClosing the System Lift up the latch on the coverChassis hooks Removing a Cooling Fan Cooling FansReplacing a Cooling Fan Removing the Cooling Shroud Assembly Cooling Shroud AssemblyReplacing the Cooling Shroud Assembly Removing a Power Supply Power SuppliesLever release latch Replacing a Power SupplyRemoving the PEM or PEM Shell Processor Expansion ModuleGuide pins Installing and Removing a PEM Processor expansion moduleCooling shroud Handle in service position Installing System ComponentsReplacing the PEM or PEM Shell Expansion Cards Expansion Card Installation GuidelinesFront of system Installing an Expansion CardPage Removing an Expansion Card Riser Board12. Riser Boards Processor riser board Removing the Riser BoardRiser board socket Replacing the Riser BoardRAC Card Installing an Optional RAC Card14. RAC Card Connectors RJ-45 RAC NIC connector Internal USB Memory Key Optional Installing the Optional Internal USB Memory KeyTOE/iSCSI Key Optional 15. Installing a USB Memory Key USB memory key16. Installing a TOE/iSCSI Key TOE/iSCSI key SD Memory Card NIC Daughter Card Installing the NIC Daughter CardNIC daughter card connector Removing the NIC Daughter Card System MemoryGeneral Memory Module Installation Guidelines Memory Modules Number C7, C8, D1, D2, D3, D4, D5, D6, D7, D8 Examples of Four-Processor Memory Configurations TotalC4, D1, D2, D3, D4 32 GB Sixteen 2 GB, 800 MHzSystem Size and Speed Memory 128 GB Sixteen 8 GB, 667 MHz Installing Memory Modules19. Installing and Removing a Memory Module Memory module Remove the cooling shroud assemblyRemoving Memory Modules Processors Removing a Processor 20. Removing and Installing the Heat Sink Heat sink Installing a Processor 101Socket 102 103 Installing an Optical DriveLatch Thumbscrew 104105 Hard Drives23. Hard-Drive ID Numbers Before You Begin107 Configuring the Boot DeviceInstalling a Drive Blank Removing a Drive BlankRemoving a Hot-Plug Hard Drive 109 Installing a Hot-Plug Hard DriveReplacing a Hard Drive in a Hard-Drive Carrier SAS Controller Cards Removing a SAS Controller Card111 Internalstorage Installing a SAS Controller CardInstalling the SAS RAID Controller Card Battery 113SAS RAID controller card Connecting an External Fibre Channel Storage Device Connecting an External SAS Tape Drive115 System BatteryReplacing the System Battery System battery is a 3.0-volt V, coin-cell battery116 27. Replacing the System Battery117 Removing the Control Panel Control Panel Assembly Service-Only Procedure119 Installing the Control PanelRemoving the Chassis Intrusion Switch Chassis Intrusion Switch Service-Only Procedure121 Installing the Chassis Intrusion SwitchRemoving the SAS Backplane SAS Backplane Service-Only Procedure123 124 Backplane power cableInstalling a SAS Backplane Installation alignment slot125 Removing a Peripheral Interposer Board Peripheral Interposer Board127 Retention tab 128Install the peripheral interposer board Replacing a Peripheral Interposer Board129 Removing a Fan Interposer Board Fan Interposer Board Service-Only ProcedureInstalling a Fan Interposer Board 131Tabs Slots Removing the System Board System Board Service-Only Procedure133 Lift the system board out of the chassis 134Retention hook 135 Installing the System BoardInstalling System Components Power Distribution Board Service-Only Procedure Removing the Power Distribution Board137 Screws Retention tabs Installing the Power Distribution BoardProcessor Expansion Module Board Service- Only Procedure Removing the PEM Board139 Replacing the PEM Board 141 142 Start-Up Routine Indications Look/listen for Action Safety First-For You and Your SystemStart-Up Routine 143144 Checking Basic Power ProblemsTroubleshooting External Connections Checking the Equipment145 Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Problem146 Troubleshooting the Keyboard or Mouse147 Troubleshooting a Serial I/O Device Troubleshooting Serial I/O Problems149 Troubleshooting a USB Device150 Troubleshooting a NIC NIC cannot communicate with network151 System was dropped or damaged 152 Troubleshooting a Wet SystemTroubleshooting a Damaged System Liquid spilled on the system Excessive humidity153 Troubleshooting the System BatteryTroubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan155 Troubleshooting System Memory 157 Troubleshooting an Optical Drive Troubleshooting a Hard Drive Action Troubleshooting Your System159 Troubleshooting Your System 161 Troubleshooting a SAS Controller or SAS RAID ControllerAction 163 Troubleshooting an External SAS Tape DriveTroubleshooting Expansion Cards 165 Troubleshooting the MicroprocessorsAction System Diagnostics Features Using Dell PowerEdge DiagnosticsWhen to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options 169 Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results System Board Jumpers System Board Jumper SettingsSystem Board Connectors 173 System Board Connectors174 Processor 3 socket Jumpers and Connectors Processor Expansion Module Board ConnectorsConnector Label Description Processor 4 socket CONNJn Riser card connector176 SAS Backplane Board ConnectorsPower Installation alignment slot Power SAS aBackplane power SAS 2.5-Inch Peripheral Interposer Board177 178 Contacting Dell 179Getting Help 180 Amperes AC Alternating current 181Celsius 182183 184 185 186 187 188 189 System diskette See bootable diskette System memory See RAM 190TCP/IP Transmission Control Protocol/Internet Protocol 191 192 Index 193Index Back-panel connectors 195Microprocessor See processor Cooling shroud, 69 cover, 65 expansion card 197 Serial communications options System setup program entering