Dell LG7_bk0 user manual Starting Your Device in the Safe Mode

Models: LG7_bk0

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Starting Your Device in the Safe Mode

Problem

Possible causes

Possible solutions

 

 

 

Internet problems

 

 

 

 

 

Unable to connect to the

Invalid SIM card.

Contact your service

network.

 

provider.

 

 

 

 

You are not within the

Check the service area with

 

network’s service area.

your service provider.

 

 

 

 

Poor signal.

Move to an open space or if

 

 

you are inside a building,

 

 

move closer to a window.

 

 

 

 

Your device is in Airplane

1 Touch the Time area in

 

mode with no wireless

the system bar to open

 

connectivity.

the Status Details.

 

 

2 Touch anywhere in the

 

 

Status Details. Then, the

 

 

Quick Settings display

 

 

below the Status Details.

 

 

3 Drag the switch to OFF

 

 

to disable the Airplane

 

 

mode.

 

 

 

Media problems

 

 

 

 

 

Windows Media Player

The device records video

Play the video using a video

on my computer cannot

sounds in amr format, but

player that supports amr

play the sounds of the

Windows Media Player does

format, such as QuickTime.

video captured using the

not support amr format.

 

device.

 

 

 

 

 

Starting Your Device in the Safe Mode

If you find your device does not work as expected because of an application you installed, try to start your device in the Safe mode. In the Safe mode, all third-party applications are disabled and you can remove any problematic applications to continue using your device normally.

To enter the Safe mode:

1Ensure that your device is powered off.

2Press and hold the Power and Sleep/Wake button Manual background to turn on your device.

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Troubleshooting

Page 136
Image 136
Dell LG7_bk0 user manual Starting Your Device in the Safe Mode