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Dell
M4300, XP474
Dell Diagnostics
1
19
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120
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120 pages, 11.38 Mb
Quick Reference Guide
19
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
•
Ensure that the program is compatible with th
e operating system installed on your computer.
•
Ensure that your computer meets the minimum hardwa
re requirements needed to run the software.
See the software documentation for information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do
not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
,
FLOPPY
DISKS
, CD
S
,
AND
DVD
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
COMPUTER
THROUGH
THE
Start
MENU
S
CAN
THE
COMPUTER
FOR
SPYWARE
—
If you are experiencing slow computer
performance, you frequently receive
pop-up advertisements, or you are having problems connecti
ng to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes
anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com
and search for
the keyword
spyware
.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page19. If all
tests run successfully, the error condition
is related to a software problem.
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in
this section, follow the sa
fety instructions in the
ProductInformation Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, run t
he Dell Diagnostics before you contact Dell for
technical assistance.
It is recommended that you print
these procedures before you begin.
NOTICE:
The Dell Diagnostics work
s only on Dell™ computers.
NOTE:
The
Drivers and Utilities
media is optional and may
not ship with your computer.
Enter the system setup program, review your computer
’s configuration information, and ensure that the
device you want to test displays in t
he system setup progra
m and is active.
Start the Dell Diagnostics from
your hard drive or from the
Drivers and Utilities
media.
Contents
Main
Notes, Notices, and Cautions
Abbreviations and Acronyms
Contents
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Page
Finding Information
NOTE:
6
NOTE:
Setting Up Your Computer
About Your Computer
Front View
10
Left View
Right View
Back View
Bottom View
Using a Battery
Battery Performance
Checking the Battery Charge
Conserving Battery Power
Power Management Modes
Standby Mode
Hibernate Mode
Configuring Power Management Settings
Charging the Battery
Replacing the Battery
Storing a Battery
Troubleshooting
Lockups and Software Problems
Quick Reference Guide 19
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
Dell Diagnostics
When to Use the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
Starting the Dell Diagnostics From the Drivers and Utilities Media
Dell Diagnostics Main Menu
Page
Index
E
H
L
O
R
S
T
U
Page
Page
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Page
:
:
30
:
:
Page
Page
34
Page
Page
Page
Page
Page
Page
Page
Page
Dell
Dell
Dell
Drivers and Utilities Media Dell
Dell
Page
Page
A
F
G
J
X
Y
Z
Page
Page
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Page
:
:
54
:
:
:
Page
Page
58
Page
Page
Page
Page
Page
Page
Page
Dell
Dell
Dell
Drivers and Utilities Dell
Dell
Page
Page
Page
Page
Page
2007 4P/N XP474 Rev. A00
Windows
Microsoft
Page
Drivers and Utilities
: Drivers and Utilities
:
Dell
Microsoft Windows
: Microsoft Windows
support.jp.dell.com :
: support.jp.dell.com
Windows
Dell QuickSet
:
: CD DVD
Page
Page
82
Page
84
Page
86
Page
88
AC
Page
90
<Ctrl><Shift><Esc>
Dell Diagnostics
Dell Diagnostics
Dell Diagnostics
Drivers and Utilities
Drivers and Utilities Dell Diagnostics
Dell Diagnostics
Main Menu
Page
C
D
Q
W
Page
Page
,
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Page
:
102
:
: CD DVD
106
Dell Diagnostics
Dell Diagnostics
Dell Diagnostics
Drivers and Utilities Dell Diagnostics
Dell Diagnostics