Troubleshooting Your Enclosure 49
Problem
• Drive status LED is flashing amber.
Action
1
Review the Server Administrator alert logs for possible recovery actions.
NOTE: If a drive rebuild is under way, allow the rebuild to complete before viewing the alert logs.
2
Remove the drive from the enclosure. See "Removing and Installing Drives."
3
Inspect the drive and midplane connectors for obvious damage. For SATA drives, inspect the
interposer connectors and ensure that the interposer is clipped securely into the carrier.
4
Re-install the drive in its original bay. See "Removing and Installing Drives."
If the problem persists, see "Getting Help."
Problem
• Multiple drives are not seen in the PERC 5/E Ctrl-R BIOS utility or Server Administrator Storage
Management Service.
Action
1
Verify that the EMM port link status LED and the EMM status LED are solid green for each port that
is connected to a cable. If they are not, see "Enclosure Management Module (EMM)."
2
Make sure that all cables are attached correctly according to the enclosure mode you selected. For more
information on enclosure modes, see "Operating Your Storage Enclosure."
3
If you reseated cables, reboot the host server.
If the problem persists, refer to "Troubleshooting a Loss of Communication Condition," or see
"Getting Help."
Troubleshooting Enclosure Connections
Problem
• Enclosure is not seen by attached host controller.
Action
1
Verify that the EMM port link status LED and the EMM status LED are solid green for each port that
is connected to a cable. If they are not, see "Enclosure Management Module (EMM)."
2
Make sure that all cables are attached correctly according to the enclosure mode you selected. For more
information on enclosure modes, see "Operating Your Storage Enclosure."
3
If you reseated cables, reboot the host server.
If the problem persists, see "Getting Help."