Panasonic FZ-A1 appendix Troubleshooting Basic, Shutting Down

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support.

Starting Up

Cannot start up.	 Connect the AC adaptor.
The battery indicator is not lit.	 If the remaining battery charge is 5 % or less and the AC
	adaptor is not connected, when the power switch is pressed,
	the battery indicator lights red and this computer does not
	start.
	Charge the battery.
	 Remove the AC adaptor, then connect it again.
	 Press and hold	(Power switch) until the battery indicator
	blinks 3 times.
Cannot turn on this computer.	 This computer may become too hot or too cold. Leave it in
This computer does not wake up	an environment of 5 °C {41 °F} to 35 °C {95 °F} for about an
from sleep.	hour, then turn on the power again.
Cannot start up and the battery	 Some problem is found in the system software. Contact
indicator blinks red.	Panasonic Technical Support.
The date and time are incorrect.	 Make the correct settings by performing the following steps.
	1. Touch - [	Settings] - [ Date & time], and set date
	and time.
	 If the problem persists, the internal clock battery may need to
	be replaced. Contact Panasonic Technical Support.
	 When this computer is connected to network, check the date
	and time of the server.
	 The 2036 A.D. or later year will not be correctly recognized
	on this tablet computer.
Operation is slow.	 Ambient temperature may be high. Move this computer to
	the cooler location.
Cannot wake up.	 You disconnected the AC adaptor while this computer was
	in sleep. If this computer’s power supply is disconnected in
	sleep and the battery is exhausted, unsaved data will be lost
	and this computer will not wake up.
Other startup problems	 Remove all peripheral devices.
Shutting Down
This computer does not shut down.	 Wait one or two minutes. It is not a malfunction.
	 Press and hold	(Power switch) for 8 seconds or longer to
	turn the computer off forcibly.
	 Remove all peripherals from this computer.

Troubleshooting

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