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Carrier Access 1750 user manual Maintenance and Troubleshooting

Models: 1750

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Troubleshooting Specification Install Parts list Error codes Flowchart Alarms Set Power-on Default Login SysAdmin

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Maintenance and Troubleshooting

Summary of Front Panel LEDs

8-46	Broadmore 1750 - Release 4.6

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Carrier Access 1750 user manual Maintenance and Troubleshooting

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Contents

BroadmoreTM1750 Mailtech-support@carrieraccess.com Compliance FCC Requirements, Part Jitc Validated Disa ValidatedFips 140-2 Validated IPv6 Ready Nebs Validated National Electrical Code Requirements Safety Information Vii Electrostatic Discharge ESD Precautions Warranty Warranty Procedure Limitation of Warranty & Limitation of Remedies Preface Warranty Product Returns Table of Contents Planning and Ordering Guide Receipt of Product Chassis Installation and Grounding Module and Fan Installation Electrical Installation Configuration Table of Contents Maintenance and Troubleshooting Command Line Interface Security Management Security Management Fips Mode Snmp Configuration Technical Specifications Spare Parts List Software Error Messages Glossary Broadmore Command ListIPv6 Support Index Xii Chapter Purpose Applications Interfaces ATM InterfacesUser Equipment Interfaces Management Interfaces SecurityFips Interface File Access and Software Upgrades Physical and Logical InterfacesUser Interfaces Features System Description Chassis Fan Tray Power and RedundancyAlarms Grounding Modules Protectionsam CPU APM Network Interface Modules Service Access ModulesModule Descriptions System Modules OC-12c/STM-4c NIM NIM IOM Unstructured DS3-3 SAM SAM Unstructured E3-3 SAM Unstructured DS3-3/E3-3 IOM IOM Structured DS3 SAM Structured DS3 IOM Unstructured DS3-3/E3-3 IOM Protection IOM CPU CPU IOM Alarm Power Module APM Alarm Power Module IOM Product Description Planning and Ordering Guide Basic Features Application Planning Guide TDM Circuit Aggregation and Backhaul APS Features and Benefits Mission-Critical Circuit Resiliency DPS Features and Benefits System Planning Factors System Architecture System Architecture Cell Bus Configuration Unstructured DS3-3/E3-3 Configuration Guidelines Structured DS3 Configuration Guidelines Cell Bus Service Slots ATM Bandwidth Available to SAMs ATM Bandwidth per Cell Bus ATM Bandwidth per Module ATM Network LoadingModule P/N Module Description ATM Bandwidth Required Mbps Installation Planning Factors Factor Consideration Planning and Ordering Guide Ordering Guide Contact InformationBroadmore 1750 Chassis Broadmore 1750 Options and Spares GMT-X Network Interface Module NIM Options Optical Service SetsOptical Service Modules NIM Sets TDM Service Modules Service Access Module SAM OptionsTDM Service Sets SAM Sets Receipt of Product Receipt Unpacking Inspection Damage Reporting Damage Reporting Chassis Installation and Grounding Precautions Installation Factors Rack Mounting Tools Mounting Brackets Rack Mounting Procedure Chassis Grounding Chassis Ground Stud AC Power Supply Tray Chassis Installation and Grounding Chassis Installation and Grounding Module and Fan Installation Module and Fan Installation Module Installation Procedures Overview Remove Chassis Covers Module Locations Module Type Description Available Slots SAM Installation Sequence NIM Installation SAM Installation CPU InstallationAPM Installation NIM IOM Installation SAM IOM InstallationProtection SAM IOM Installation CPU IOM Installation APM IOM Installation Replace Chassis Covers Fan Tray Installation Procedure Fan Tray Installation Remove Front Chassis Cover Replace Chassis Cover Electrical Installation Electrical Installation Power Electrical RequirementsCable Management Cabling and Compliance Requirements Alarm Port Connections Optical Interface Connections Bits Interface Connections NIM/SAM IOM Connections General Instructions Unstructured DS3-3/E3-3 IOM Connections Structured DS3 IOM Connections Serial Port Connections CPU IOM ConnectionsRemote Shutdown Connections Ethernet Connections Power Supply Connections Optional AC Power Supply Connections Blank Panel If only one supply Broadmore Power Input Connector Connecting -48 VDC Power Software Electrical Installation Configuration Overview Power-up User Interface Requirements Screen Display Annotation Key Map Cammi Access System Services Configuration CAM Name Ethernet IP Configuration Select Maintenance/Diags Select Reboot System ATM Address ATM Address List optional ATM Address List optional Connection Retry Retry Cause Codes CIP over ATM RFC ATM Subnet Mask Enable RIPATM IP Address Server Address Static Routes Route add xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy Lane Configuration Address Lane IP AddressSubnet Mask Elan Name UNI Version Max VP/VC Maximum Valid Values General PropertiesMax VP/VC For VP Configuration Bandwidth Meter User Security Configuration Power Supply Redundancy Module Redundancy Protection Definitions NIM Redundancy Configuration Lockout Force a Force B Switch to a Switch to B Clear SAM Redundancy Go to APS Parms and select Mode Enabled Go to SAM Request and manually set each W-SAM to Online Configuration CPU Redundancy System Log IP Addresses Synchronizing CPU Reboot Standby CPU Install Single or Dual CPURelease CPU Control Module Configuration How to Configure Specific Modules OC-12c/STM-4c Options Comment OC-12c/STM-4c BITS/Timing Redundancy Select System Management Select Configuration Configuration Unstructured DS3 SAM Unstructured DS3 SAM Configuration Items Options Comments Unstructured DS3 SAM Diagnostics Configuration Unstructured DS3 SAM Alarm Configuration Network Alarms Options Service Alarms Network Alarm Definitions Network Alarm Definition Service Alarm Definitions Service Alarm Definition Configuration Select Structured DS3 SAM 7Structured DS3 SAM Operational Configuration Options Description 8Structured DS3 SAM Diagnostics Configuration Structured DS3 SAM Alarms Service Alarms Options 10 Structured DS3 Service Alarm Definitions 11Structured DS3 SAM DS1 Tributary Configuration 12 Structured DS3 SAM DS0 Loopback Tributary Configuration Unstructured E3-3 SAM 13 Unstructured E3-3 SAM Operational Configuration 14 Unstructured E3-3 SAM Diagnostics Configuration 15 Unstructured E3-3 SAM Alarm Configuration 16 Unstructured E3-3 SAM Network Alarms 17 Unstructured E3-3 SAM Service Alarms PVC Connection 18 PVC Configuration Items SVC Connection Configuration VP Reservation Configuration Comments System Configuration Save Configuration Restore Configuration Delete Configuration Set Power-on Default Save Card DefaultsRestore Card Defaults Help Configuration Maintenance and Troubleshooting Statistics Chassis Statistics OC-12c/STM-4c NIM Statistics Alarm Overview Slot Statistics for NIM/SAM Cards Unstructured DS3 and Unstructured E3 SAM Statistics Unstructured DS3 Statistics Maintenance and Troubleshooting Term Definition Unstructured E3 SAM Statistics Structured DS3 SAM Statistics Maintenance and Troubleshooting Maintenance and Troubleshooting Maintenance and Troubleshooting Hour Statistics STATS\DS3C1.STA STATS\DS3C2.STA PLOA/AAL5 Statistics Troubleshooting LED Alerts Error Codes Redundancy CPU Sync Problem Isolation Port Loopback Loopback Options Failure Recovery Alarm Response/Reset Flowchart Troubleshooting Flowchart Based On LEDs APM Major Alarm Troubleshooting Flowchart APM Minor Alarm Troubleshooting Flowchart NIM Major Alarm Troubleshooting Flowchart NIM Minor Alarm Troubleshooting Flowchart SAM Major Alarm Troubleshooting Flowchart SAM Minor Alarm Troubleshooting Flowchart Repair/Replacement Power Supply NIM Replacement SAM Replacement IOM Replacement CPU Replacement CPU IOM Replacement Fan Replacement Integrated Fan/Alarm Module Replacement Maintenance and Troubleshooting General Maintenance Fan Filter Cleaning and Replacement Maintenance/Diagnostics Maintenance and Troubleshooting Engineering Analysis Maintenance and Troubleshooting Summary of Front Panel LEDs Module LED Display LED Color Definition CPU Maintenance and Troubleshooting Command Line Interface CLI Access Example See Appendix G for a list of Broadmore commands Creating and Running Scripts Runscript filename Port Configuration Command Line Interface Monitor About Command Command Line Interface Security Management Security Features Security Guidance Potential Security Vulnerabilities 10-4 Broadmore 1750 Release Logging Log-in Banner System Clock Network Time Protocol Broadmore 1750 Release 10-9 Managing Users and Audit Trails User ID Rules Change User ID Adding a User Deleting a User Modifying a User User Audit Trails Cd cam Tail audit.txt Deleting Audit Trails Archiving Audit TrailsCd cam del sys.log Cli maintain systemlog showi IP Icmp Messages Snmp Messages Shell Commands Non-FIPS Mode Fips ModeAuthorized Access to Shell Commands Authorized Access to Shell Commands FTP Login Operations Browser ↓ Authorized Services 10-22 Broadmore 1750 Release Security Management Fips Mode Security Management Fips Mode Broadmore 1750 Release 11-3 11-4 Broadmore 1750 Release Broadmore 1750 Release 11-5 Authentication and Identification Role Privilege Level Authorized Functions Authorized Services SysAdmin Key Management Default DSA KeyInstalling the DSA Key Generating DSA Key Pairs Logging in with SecurID Disabled Logging in with SecurID Disabled Logging in with SecurID Enabled 11-12 Broadmore 1750 Release Broadmore 1750 Release 11-13 11-14 Broadmore 1750 Release Broadmore 1750 Release 11-15 11-16 Broadmore 1750 Release Changing Security Modes Help About Security Enabling Fips Mode Fipsmode on Cli maintain redundancy cpu rebootstandby releasecpu Cammi Disabling Fips Mode Fipsmode off Enabling SecurID Setting up the first CPU Setting up the second CPU SecurID Ready Implementation Guide for Disabling SecurID IP Icmp Messages Snmp Messages User Administration and Audit Trails Broadmore 1750 Release 11-27 11-28 Broadmore 1750 Release Broadmore 1750 Release 11-29 11-30 Broadmore 1750 Release Broadmore 1750 Release 11-31 11-32 Broadmore 1750 Release Broadmore 1750 Release 11-33 Shell Commands Fips Mode FipsmodeSelftest Settimeout Settimeout hhmmssSshdShow SshdShow SshdSessionShow Using SCP ScpEnabling Debug Messages ResetSecurID Zeroize User ID → SuperUser 11-42 Broadmore 1750 Release Sftp Login 11-44 Broadmore 1750 Release Broadmore 1750 Release 11-45 11-46 Broadmore 1750 Release Broadmore 1750 Release 11-47 11-48 Broadmore 1750 Release SecurID Features Feature Details Residual Data and Memory Volatility Non-Volatile Memory Sanitation Procedures Product Release Product Type Sanitation ProcedureNetwork Interfaces Sanitation Procedures Snmp Configuration Snmp Overview Snmp Properties Following table lists the Snmp property selections Broadmore 1750 Release 12-5 USM/VACM Configuration Users Groups Views Access Broadmore 1750 Release 12-7 Users Select Users Broadmore 1750 Release 12-9 12-10 Broadmore 1750 Release Broadmore 1750 Release 12-11 User Edit Rules Edit Allowed Groups Select Groups 12-14 Broadmore 1750 Release Group Edit Rules Views Select Views Broadmore 1750 Release 12-17 View Edit Rules Access This selection allows you to control access to each Group 12-20 Broadmore 1750 Release Broadmore 1750 Release 12-21 Access Edit Rules Access Policy Broadmore 1750 Release 12-23 Communities Broadmore 1750 Release 12-25 12-26 Broadmore 1750 Release Broadmore 1750 Release 12-27 Trap Configuration Trap Detection Overview Trap Management Overview Broadmore Implementation of Snmp tables in RFCs 2273 Broadmore 1750 Release 12-31 Table Usage Targets 12-34 Broadmore 1750 Release Target Parameters 12-36 Broadmore 1750 Release Notifications 12-38 Broadmore 1750 Release Broadmore enterprise MIB table snmpTrapTypeTable Notify Filters Broadmore 1750 Release 12-41 Notify Profiles Broadmore 1750 Release 12-43 12-44 Broadmore 1750 Release Appendix a Broadmore 1750 Platform Management Network Standards Testing & Diagnostics Regulatory Approvals Physical Environment Broadmore Modules OC-12c Network Interface Modules NIMsDS3 T3 Structured Circuit Emulation SAM DS3 Unstructured Circuit Emulation SAM E3 Unstructured Circuit Emulation SAM E3 Unstructured Circuit Emulation SAM Appendix B Spare Parts List Appendix C Software Error Messages System Errors Mallocfailed Nullpointer Notanim Notasam Badatmifnum Setup Errors These errors can usually be corrected by the user WRITEOC3NIMFILEERROR Software Error Messages Appendix D Sample Network with RFC 1577 Configuration Broadmore 1750 Release Sample Network with RFC 1577 Classic IP CIP Over ATM Appendix E Broadmore Chassis Differences Hardware DifferencesChassis Major Assemblies Part Nos Comments Software Differences Chassis Differences Appendix F Configuring IPv6 Addresses for Network Interfaces Adding an IPv6 AddressDisplaying an Address Deleting an IPv6 Address Deleting an IPv6 Address Pinging over IPv6 Pinging an IPv6 HostPing the Loopback Interface Address Adding a Host Route Testing route6 ApplicationAdding an IPv6 Route Adding a Network Route Showing all IPv6 routes configured in the Broadmore Deleting the Default Route Deleting a Host RouteDeleting a Network Route Deleting a Network Route Appendix G Commands Available at the Command Prompt Commands Available at the CLI Prompt General CommandsLevel Commands Broadmore Command List Glossary Acronyms and Abbreviations Glossary GUI PCB TBD Glossary of Terms ATM Adaptation Layer AAL Point-to-Point Connection Quality of Service QoS User Plane Connection Glossary-10 Index Index Broadmore 1750 Release Index-3 Index-4 Broadmore 1750 Release Index-5 Index-6 Broadmore 1750 Release Index-7 Index-8 Broadmore 1750 Release Index-9 Index-10 Broadmore 1750 Release Index-11 Index-12

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