Broadmore 1750 - Release 4.6 8-25

Maintenance and Troubleshooting
Flowchart

Figure 8-4: APM Minor Alarm Troubleshooting Flowchart

From 2
NIM Minor Alarm ?
SAM Major Alarm?
Review Alarm Summary and
System log- gather all pertinent info
and call Custo m er Servic e
No
No
Yes
2A
Return to
2
2B
Us e loo pba c k s to isolate problem
Check foll owing most li kel y causes/correct as necessary:
-eq uipment ca ble c o nn ec tors
-connect ed equipment operat ing normal
-reseat NIM and NIM I/O
-c oordina te with distan t end for AI S or los s o f activ e
service access channel as problem may be external
Alarm Clears?
Yes
No
2A
Yes
- U s e lo opbacks to isolat e c ircuit
- C h e ck equipm e nt cab les
-C heck config ur ation
- R e s ea t m odu le
-R eplace module
Alarm Clears ?
Yes
No