Sun Microsystems 4.5 manual Changing Your Settings, Printing Troubleshooting

Printing Troubleshooting

If you print from an application and the output does not appear, check the following.

Possible Cause	More Information
Have You Paused Printing?	Make sure that your webtop indicates that printing is
	not paused. See “Printing Paused Icon” on page 16.
Is Your Printer Set Up Correctly?	Make sure your printer is set up correctly. For
	example, by printing a web page to the printer from a
	browser.
Have You Printed To the Correct	You can choose a printer to print to. If you do not
Printer?	select a printer, output is sent to your default printer.
	To see which printer is your default printer, point to
	the printer icon on your webtop. A popup shows the
	name of your default printer.
	If you want to change your default printer, you must
	log out of SGD, change the default printer, then log in
	to SGD again.
Is the Message “No Client Printer	Make sure that your webtop does not display a “No
Available” Displayed?	Client Printer Available” message and that the printer
	icon does not contains a red X. This means that SGD
	does not support printing for your computer or for
	your printer.
	Your SGD Administrator might be able to help enable
	printing.

If none of the above solves your printing problem, contact your SGD Administrator.

Changing Your Settings

You can configure the following settings by clicking on the Edit button in the Applications area:

■Client settings

■Application Groups

20 Sun Secure Global Desktop 4.5 User Guide • April 2009