Maintenance and Troubleshooting

Flowchart

From 6

Use loopbacks to isolate alarm condition

Alarm Internal?

No

Contact distant end - have them commence troubleshooting

Yes

Check most likely causes as necessary -Port configuration -reseat module -cable connections -replace SAM

Alarm clears ?

Yes

No

Define actions to

correct most probable

causes

Alarm Clears ?

Yes

6 B

Alarm clears ?

Yes

No

No

6 A

Review Alarm Summary and System Log- call Customer Service with pertinent information

6 B

Return to 6

Figure 8-8: SAM Minor Alarm Troubleshooting Flowchart

Broadmore 1750 - Release 4.6

8-29

Page 217
Image 217
Carrier Access 1750 user manual SAM Minor Alarm Troubleshooting Flowchart