Troubleshooting: Your Array 299
Troubleshooting a Damaged Array
CAUTION: Many repairs may only be done by a certified service technician.
Youshould only perform troubleshooting and simple repairs as authorized in
yourproduct documentation, or as directed by the online or telephone service
andsupport team. Damage due to servicing that is not authorized by Dell is not
coveredby your warranty. Read and follow the safety instructions that came
withthe product.
1
Ensure that the following components are properly installed:
• Hard drives
• RAID controller modules
• Power supply/cooling fan modules
• Control panel
•Backplane
2
Ensure that all the cables are properly connected and that there are no
damaged pins in the connectors.
3
Run diagnostics available in Dell PowerVault Modular Disk (MD) Storage
Manager software. In the AMW, select a component in the Physical pane of
the Physical tab. Select
Advanced
Troubleshooting
Run Diagnostics
.
If the test fails, see "Getting Help" on page303.
book.book Page 299 Wednesday, June 8, 2011 5:01 PM