Dell NX3610, NX3500, NX3600 Troubleshooting Common Issues, Troubleshooting Active Directory Issues

Models: NX3500 NX3600 NX3610

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Troubleshooting Common Issues

Troubleshooting Active Directory Issues

Group Quota For An Active Directory User Does Not Work

Description

Group quota is defined for an Active Directory group; however, when a group

 

member consumes space, the actual usage of the group does not grow and the

 

group limitation is not enforced.

Cause

The NAS cluster solution quota enforcement is performed based on the UID and GID

 

of the file (UNIX) or the SID and the GSID of the primary group of the user (NTFS), if

 

defined.

 

For Active Directory users, the Primary Group setting is not mandatory, and if not

 

defined, the used space is not accounted to any group. For group quota to be

 

effective with Active Directory users, their primary group must be assigned.

Workaround

To setup the primary group for an Active Directory user:

 

1.

Open the Active Directory management.

 

2.

Right-click on the desired user.

 

3.

Select the Member Of tab.

 

 

The group you need must be listed.

 

4.

Click the group and then click the Set Primary Group button.

Now quotas takes effect for the user's group.

Active Directory Authentication

Description Cause

Workaround

A valid Active Directory user fails to authenticate.

Probable causes may be:

The user is trying to authenticate using an incorrect password.

The user is locked or disabled in Active Directory.

Active Directory domain controllers are offline or unreachable.

System clock and Active Directory clock are out of sync.

1.Check the NAS cluster solution system event log in the NAS Manager for errors.

2.Verify that the user is not disabled or locked in Active Directory.

3.Verify that domain controllers are online and reachable using the network.

4.Kerberos requires client/server clocks to be in sync. Verify the system time is in sync with the domain controller time and if required, configure the NTP setting of the system.

Troubleshooting Active Directory Configuration

Description

Unable to add Active Directory users and groups to CIFS shares.

Cause

Probable causes may be:

 

• Unable to ping the domain using FQDN.

 

DNS may not be configured.

 

NTP may not be configured.

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Dell NX3610 manual Troubleshooting Common Issues, Troubleshooting Active Directory Issues, Active Directory Authentication

NX3500, NX3600, NX3610 specifications

The Dell NX series, including the NX3610, NX3600, and NX3500, represents a robust and efficient solution for organizations seeking to optimize their storage solutions. These storage appliances are designed to meet the growing needs of data-driven businesses, providing a comprehensive platform that integrates software and hardware for optimal performance.

The Dell NX3610 is a high-performance storage solution that boasts an advanced dual-controller architecture. This model supports enhanced scalability and redundancy, ensuring that organizations can handle increasing data loads effortlessly. It is built for faster data access with a range of connectivity options, including 10GbE and iSCSI, enabling seamless integration into diverse IT environments. The NX3610 supports advanced file sharing capabilities, making it ideal for businesses requiring efficient collaboration and data access across multiple platforms. Furthermore, with features like snapshot and replication, users can ensure data integrity and security, minimizing downtime in case of system failures.

The NX3600, while slightly smaller in capacity compared to the NX3610, still delivers formidable performance and flexibility. It is designed to cater to mid-sized businesses that need a reliable and cost-effective storage solution. The NX3600 features a single-controller architecture, making it easier to manage and deploy in smaller IT environments. It offers support for various storage protocols, including NFS and CIFS, which are essential for organizations looking to support diverse application workloads. Its easy-to-use management interface makes it simple for IT teams to monitor and configure settings, ensuring optimal performance with minimal effort.

The NX3500 serves as an entry-level model within the NX series, specifically targeted at small to medium-sized businesses. It combines affordability with essential features needed for efficient data storage and sharing. The NX3500 is equipped with a user-friendly interface and includes support for both file-based and block-based storage, offering flexibility for diverse workloads. Moreover, the appliance features integrated backup solutions, which are crucial for ensuring data safety and compliance. Users will also appreciate its robust data deduplication and compression capabilities that significantly reduce storage costs by minimizing the amount of data stored.

In summary, the Dell NX3610, NX3600, and NX3500 are engineered to cater to various business sizes and storage demands. With their sophisticated technologies, including dual-controller systems, rich protocol support, and user-friendly management features, these appliances deliver reliable, scalable, and efficient storage solutions for any organization looking to enhance its data management capabilities.