2.On the NAS Manager, go to Data Protection NDMP NDMP Configuration page. In NAS CLI, go to Data Protection NDMP Configuration menu.

3.Verify that NDMP is enabled. If NDMP is enabled, go to step 5.

4.On the NAS Manager, the Enabled check box must be checked.

5.In the NAS CLI, type view and ensure that State is set to Enabled.

6.If NDMP is not enabled, enable it.

7.Verify that backup application IP address is configured in NDMP.

8.On the NAS Manager, the DMA server list must include the IP address of the backup application.

9.In the NAS CLI, type view and ensure that the DMA Servers list includes the IP address of the DMA application trying to access the NAS appliance.

If the backup appliance can connect to a NAS appliance but cannot log in, use backup_user as the user name for the NDMP client, while setting up the NDMP backup/restore in your backup application. The default password for NDMP client is Stor@ge!

To change the password:

1.Log in to the NAS Manager or open remote terminal to the appliance.

2.In the NAS Manager, go to Data Protection NDMP NDMP Configuration page. In NAS CLI, go to Data Protection NDMP Configuration menu.

3.In the NAS Manager, click Change Password. In the NAS CLI, run the command:

data-protection ndmp configuration set-Password <new_password>

If the backup application can log into the NAS appliance, but if no volumes are available for backup, verify that the NAS appliance has NAS volumes created on it.

Troubleshooting CIFS Issues

Misconfigured AV Host Settings Result In Access Denied To CIFS files

Description

The Dell NAS cluster solution supports antivirus scans on a per CIFS share basis. When

 

a file on a share is opened by a client application, the NAS cluster solution sends the

 

file to an antivirus host to be scanned.

 

If no antivirus host is available, access to the file and to the whole share, is inhibited.

Cause

Since the antivirus hosts are not available on the NAS cluster solution, files cannot be

 

opened on an antivirus enabled CIFS share.

Workaround

Ensure that the problem appears only on antivirus enabled shares, while clients

 

accessing other shares do not experience such problems.

 

Check the status of the antivirus hosts and the network path between the NAS cluster

 

solution and the antivirus hosts.

CIFS Access Denied

Description

CIFS access to a file or folder is denied.

Cause

A client without sufficient permissions performs an operation on a file/folder.

Workaround

Check the permissions on the file/folder and set the required permissions.

171

Page 171
Image 171
Dell NX3500, NX3610, NX3600 manual Troubleshooting Cifs Issues, Cifs Access Denied

NX3500, NX3600, NX3610 specifications

The Dell NX series, including the NX3610, NX3600, and NX3500, represents a robust and efficient solution for organizations seeking to optimize their storage solutions. These storage appliances are designed to meet the growing needs of data-driven businesses, providing a comprehensive platform that integrates software and hardware for optimal performance.

The Dell NX3610 is a high-performance storage solution that boasts an advanced dual-controller architecture. This model supports enhanced scalability and redundancy, ensuring that organizations can handle increasing data loads effortlessly. It is built for faster data access with a range of connectivity options, including 10GbE and iSCSI, enabling seamless integration into diverse IT environments. The NX3610 supports advanced file sharing capabilities, making it ideal for businesses requiring efficient collaboration and data access across multiple platforms. Furthermore, with features like snapshot and replication, users can ensure data integrity and security, minimizing downtime in case of system failures.

The NX3600, while slightly smaller in capacity compared to the NX3610, still delivers formidable performance and flexibility. It is designed to cater to mid-sized businesses that need a reliable and cost-effective storage solution. The NX3600 features a single-controller architecture, making it easier to manage and deploy in smaller IT environments. It offers support for various storage protocols, including NFS and CIFS, which are essential for organizations looking to support diverse application workloads. Its easy-to-use management interface makes it simple for IT teams to monitor and configure settings, ensuring optimal performance with minimal effort.

The NX3500 serves as an entry-level model within the NX series, specifically targeted at small to medium-sized businesses. It combines affordability with essential features needed for efficient data storage and sharing. The NX3500 is equipped with a user-friendly interface and includes support for both file-based and block-based storage, offering flexibility for diverse workloads. Moreover, the appliance features integrated backup solutions, which are crucial for ensuring data safety and compliance. Users will also appreciate its robust data deduplication and compression capabilities that significantly reduce storage costs by minimizing the amount of data stored.

In summary, the Dell NX3610, NX3600, and NX3500 are engineered to cater to various business sizes and storage demands. With their sophisticated technologies, including dual-controller systems, rich protocol support, and user-friendly management features, these appliances deliver reliable, scalable, and efficient storage solutions for any organization looking to enhance its data management capabilities.