Universal Serial Bus (USB) Specific Problems
Specific | What You | Possible Solutions |
Symptoms Experience
USB interface is | USB peripherals |
not working | are not working |
•Check that your monitor is turned on.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream connector).
•Switch off and then turn on the monitor again.
•Reboot the computer.
•Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
High Speed | High Speed USB |
USB 2.0 | 2.0 peripherals |
interface is | working slowly or |
slow | not working at all |
•Check that your computer is USB
•Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream connector).
•Reboot the computer.
