What Are You Looking For? | Find It Here | |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com | |
| from technicians, online courses, frequently asked | NOTE: Select your region to view the appropriate support |
| questions | site. |
• Community — Online discussion with other Dell | NOTE: Corporate, government, and education customers | |
| customers | can also use the customized Dell Premier Support website |
• Upgrades — Upgrade information for components, such | at premier.support.dell.com. The website may not be | |
| as memory, the hard drive, and the operating system | available in all regions. |
• Customer Care — Contact information, service call and |
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| order status, warranty, and repair information |
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• Service and support — Service call status and support |
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| history, service contract, online discussions with |
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| technical support |
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• Reference — Computer documentation, details on my |
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| computer configuration, product specifications, and |
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| white papers |
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• Downloads — Certified drivers, patches, and software |
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| updates |
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• Desktop System Software (DSS) — If you reinstall the |
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| operating system for your computer, you should also |
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| reinstall the DSS utility. DSS provides critical updates |
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| for your operating system and support for Dell™ |
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| processors, optical drives, and USB devices. DSS is |
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| necessary for correct operation of your Dell computer. |
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| The software automatically detects your computer and |
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| operating system and installs the updates appropriate |
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| for your configuration. |
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| To download Desktop System Software: |
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1 | Go to support.dell.com and click Downloads. |
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2 | Enter your Service Tag or product model. |
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3 | In the Download Category |
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4 | Select the operating system and operating system |
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| language for your computer, and click Submit. |
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| Under Select a Device, scroll to System and |
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| Configuration Utilities, and click Dell Desktop System |
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| Software. |
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• How to use Windows XP | Windows Help and Support Center | |
• Documentation for my computer | 1 Click the Start button and click Help and Support. | |
• Documentation for devices (such as a modem) | 2 Type a word or phrase that describes your problem and | |
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| click the arrow icon. |
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| 3 Click the topic that describes your problem. |
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| 4 Follow the instructions on the screen. |
Quick Reference Guide
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