m s u p p o r t . d e l l . c o m
Light Pattern | Problem Description | Suggested Resolution |
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|
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| A possible BIOS failure has occurred; the | Run the BIOS Recovery utility, wait for |
| computer is in the recovery mode. | recovery completion, and then restart |
|
| the computer. |
A possible processor failure has occurred. Reinstall the processor and restart the computer.
w w w . d e l l . c o
Memory modules are detected, but a memory failure has occurred.
1 Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
2 Restart the computer.
3 If the problem still exists, remove all the memory modules and install one memory module in memory module connector 4.
4 Restart the computer.
The following message appears:
Alert! Operating in Debug Mode. Please Populate Memory in Pairs for Normal Operation.
5 Press <F1> to boot to the operating system.
6 Run the Dell Diagnostics. See page 34 for instructions.
7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the remaining memory modules until a memory error occurs during
8 When the defective memory module is identified, contact Dell for a replacement. For instructions on contacting Dell, see your User’s Guide.
NOTE: If necessary, the computer can operate in debug mode until new memory modules are installed.
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