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Dell PP04X, D830 manual AutoTech Service

Models: PP04X D830

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You can access Dell Support through the following websites and e-mail addresses:

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la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

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Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 135.

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Getting Help

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Dell PP04X, D830 manual AutoTech Service

Contents

w w w . d e l l . c o m s u p p o r t . d e l l . c o m User’s GuideDell Latitude D830 Model PP04XRev. A02 Notes, Notices, and CautionsAbbreviations and Acronyms Finding Information ContentsUsing a Battery About Your ComputerUsing the Display Using the KeyboardUsing Multimedia Microsoft Windows Logo Key FunctionsConnecting a Network or Broadband Modem Cable 7 Setting Up and Using Networks8 Using Cards Setting Up a Network in Microsoft Windows XPStarting the Dell Diagnostics From the Drivers and Utilities CD TroubleshootingSecuring Your Computer A program is designed for an earlier Microsoft Windows 14 Adding and Replacing Parts System Setup ProgramReinstalling Software 12 Traveling With Your ComputerGetting Help SpecificationsDell QuickSet Internal Card With Bluetooth Wireless Technology18 Appendix Returning Items for Warranty Repair or CreditFind It Here Finding InformationWhat Are You Looking For? Drivers and Utilities CDWhat Are You Looking For? Warranty informationService Tag and Microsoft Windows License Find It HereDell Support Website - support.dell.com What Are You Looking For?Find It Here 2 Select Drivers & Downloads and click GoWindows Help and Support Center What Are You Looking For?Find It Here → Help and Supportpower button About Your ComputerFront View volume control buttonsD E V I C E S T A T U S L I G H T S Turns on when the computer reads or writes data The green lights located above the keyboard indicate the following audio connectors Left Side ViewIEEE 1394 connector wireless switchAttach headphones to the connector 1 media bay Right Side View2 USB connectors Connect USB devices, such as a mouse, keyboard, or printer USB C O N N E C T O R Spowered USB connector Back Viewnetwork connector RJ-45 modem connector RJ-11Connects serial devices, such as a mouse or handheld device battery Bottom Viewbattery-bay latch release memory module coverpage Transferring Information to a New Computer 1 Start the Files and Settings Transfer Wizard3 Under What do you want to do?, click Transfer files and settings 5 On the Which computer is this? screen, click Old Computer→ Next 1 Click Start→ Files and Settings Transfer Wizard3 On the Which computer is this? screen, click New Computer→ Next 3 Click Start a new transfer or Continue a transfer in progress Windows VistaTransfer 2 In the User Account Control dialog box, click Continue Page Using a Battery Battery PerformanceMicrosoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Check the Battery ChargeLow-Battery Warning Conserving Battery PowerPower Management Modes Check the Battery HealthHibernate Mode Click Start→ Shut Down→ Stand by. orReplacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Numeric Keypad Using the KeyboardBattery Key CombinationsMicrosoft Windows Logo Key Functions Power ManagementDisplay Functions Power Options Properties window see ConfiguringTouch Pad 2 In the Mouse Properties window Changing the Track Stick CapCustomizing the Touch Pad and Track Stick Using Multimedia Playing CDs or DVDsVolume Control Window Adjusting the VolumeAdjusting the Picture Volume Control ButtonsSwitching the Video Image From Your Computer Display to a Projector Using the DisplayAdjusting Brightness 2 Under Pick a category, click Appearance and Themes 1 Click Start→ Settings→ Control PanelMicrosoft Windows XP Windows VistaMicrosoft Windows XP 2 Click Start→ Settings→ Control Panel3 Under Pick a category, click Appearance and Themes Windows VistaMicrosoft Windows XP Using the Ambient Light Sensor4 Click the Settings tab→ Advanced→ Displays tab Windows Vista1 ambient light sensor Using the Display Setting Up a Network in Microsoft Windows XP Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Setting Up a Network in Microsoft Windows Vista1 Right-click Wireless Network Connection 2 Click Properties Wireless Local Area Network WLANChecking Your Wireless Network Card What You Need to Establish a WLAN ConnectionSetting Up a New WLAN Using a Wireless Router and a Broadband Modem The Order Confirmation for Your Computer1 Click Start→ Settings→ Control Panel→ Network Connections Connecting to a WLANDetermining the Wireless Network Device Manager Mobile Broadband or Wireless Wide Area Network WWAN Completing the Connection to the WLANChecking Your Mobile Broadband Card Connecting to a Mobile Broadband NetworkWhat You Need to Establish a Mobile Broadband Network Connection Enabling/Disabling the Dell Mobile Broadband Network Card 1 Click Start→ All Programs→ Dell WirelessLocation Profile Settings General Mobility Settings button → Help and Support Dell Wi-Fi Catcher Network LocatorInternet Connection Firewall Card Types Using CardsInstalling a PC Card or ExpressCard Card BlanksExpressCard Using CardsRemoving a Card or Blank Using Cards Security Cable Lock Installing a Smart CardSecuring Your Computer Smart Cards2 smart card top Passwords1 gold contact pad Type of Password Using a Primary/System PasswordUsing an Administrator Password FeaturesUsing a Hard Drive Password Enabling the TPM Feature Trusted Platform Module TPMIf Your Computer Is Lost or Stolen Security Management SoftwareComputer Tracking Software Click Start→ All Programs→ Wave Systems Corp→ Getting Started GuideDell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics1 Insert the Drivers and Utilities CD Starting the Dell Diagnostics From the Drivers and Utilities CDDell Diagnostics Main Menu continued Dell Support Utility Accessing the Dell Support Utility1 Click Start→ All Programs→ Dell Support→ Dell Support Settings Clicking the Dell Support IconDouble-Clicking the Dell Support Icon Drive ProblemsCD and DVD drive problems Click Start→ My Computer. In Windows Vista4 Click Scan for and attempt recovery of bad sectors→ Start Hard drive problemsProblems writing to a CD/DVD-RW drive If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive trayE-Mail, Modem, and Internet Problems Error Messages Diagnostics see Dell Diagnostics on page 2 Select the program you want to remove 1 Click Start→ Control Panel→ Add or Remove Programs4 See the program documentation for installation instructions 3 Click Remove or Change/Remove and follow the prompts on the screenExternal keyboard problems IEEE 1394 Device ProblemsKeyboard Problems 2 Under Pick a Category, click Performance and MaintenanceThe computer does not start up Lockups and Software ProblemsUnexpected characters The computer stops respondingA solid blue screen appears Other software problemsA program stops responding or crashes repeatedly 2 Click Task Manager→ click ApplicationsGeneral Memory ProblemsNetwork Problems PC Card or ExpressCard Problems Power ProblemsDocking Power Considerations Printer ProblemsEnsuring Sufficient Power for Your Computer AC Power Loss While the Computer Is DockedScanner Problems Sound and Speaker ProblemsNo sound from integrated speakers Touch Pad or Mouse ProblemsNo sound from headphones No sound from external speakersIf the display is difficult to read Video and Display ProblemsIf the display is blank If only part of the display is readable 1 Click Start→ Control Panel→ Appearance and ThemesSystem Setup Screens System Setup ProgramViewing the System Setup Screens OverviewPerforming a One-Time Boot Commonly Used SettingsChanging the Boot Sequence Diskette Drive Modular bay HDD Internal HDD CD/DVD/CD-RW driveChanging COM Ports System Setup Program Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsTraveling by Air Drivers Reinstalling SoftwareWhat Is a Driver? Identifying DriversUsing the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows Device Driver Rollback 2 Click Properties→ Hardware→ Device Manager2 Click Properties→ Hardware→ Device Manager Manually Reinstalling DriversFor Windows XP For Windows VistaRestoring Your Operating System 5 Click Driver→ Update Driver→ Browse my computer for driver software3 In the Fix a Problem section, click Hardware Troubleshooter 1 Click Start→ Help and SupportUndoing the Last System Restore Using Microsoft Windows System RestoreStarting System Restore 2 Click Undo my last restoration→ NextReinstalling Windows Using the Operating System CDEnabling System Restore Before You BeginReinstalling Software 5 Press any key to select Boot from CD-ROM6 Follow the instructions on the screen to complete the installation Reinstalling Software Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive 3 Slide the hard drive carrier out of the computer Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Removing and Installing Media Bay Devices Hinge Cover indent Keyboardhinge cover To replace the keyboard Memory 1 memory module securing clipsmemory module cover 4 Ground yourself and install the new memory module 1 SIM card Wireless CardsSubscriber Identity Module SIM Card Wireless Local Area Network WLAN Cards 1 antenna cablesc Lift the card out of its connector Mobile Broadband or Wireless Wide Area Network WWAN Cards FCM Flash Cache Module Internal Card With Bluetooth Wireless Technology Guide2 card 3 cable connector1 metal tab Coin-Cell Battery 1 mylar 2 coin-cell battery3 battery cable connector Adding and Replacing Parts Dell QuickSet Dell QuickSet System Information SpecificationsProcessor PC CardSmart Card continued Ports and ConnectorsSpecifications MemoryVideo SpecificationsCommunications continued AudioAudio continued DisplayKeyboard BatterySpecifications Touch PadPhysical Battery continuedAC Adapter Environmental Specifications Getting Help Technical Support and Customer ServiceOnline Services Obtaining AssistanceAutoTech Service Automated Order-Status Service Problems With Your OrderReturning Items for Warranty Repair or Credit Product InformationBefore You Call For customers in the United States, call 800-WWW-DELL Contacting DellDiagnostics Checklist 1 Visit support.dell.com Computer, Keyboard, and Display Cleaning Your ComputerAppendix Touch PadFloppy Drive Cleaning a Non-Optical MouseCleaning an Optical Mouse CDs and DVDsFCC Class B Macrovision Product NoticeFCC Notice U.S. Only Worldwide Regulatory Compliance & Environmental Company nameDell Inc AffairsGlossary device driver - See driver docking device - See APR Page Page module bay - See media bay NIC - See network adapterPage Page Page video resolution - See resolution