E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S

See the printer documentation for cable connection information.

Ensure that the printer cables are securely connected to the printer and the computer.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S

1Click StartControl PanelPrinters and Other HardwareView installed printers or fax printers.

2If the printer is listed, right-click the printer icon.

3Click PropertiesPorts. For a parallel printer, ensure that the Print to the following port(s): setting is

LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for instructions.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information.

UN L O C K T H E S C A N N E R Ensure that your scanner is unlocked if it has a locking tab or button.

R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

C H E C K T H E C A B L E C O N N E C T I O N S

See the scanner documentation for cable connection information.

Ensure that the scanner cables are securely connected to the scanner and the computer.

VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S

Click StartControl PanelPrinters and Other HardwareScanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions.

Sound and Speaker Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 135) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Troubleshooting

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Dell D830, PP04X manual Scanner Problems, Sound and Speaker Problems

PP04X, D830 specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.