Dell PP04X, D830 manual Reinstalling Drivers and Utilities, Using Windows Device Driver Rollback

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to try "Reinstalling Drivers and Utilities" on page 92.

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

For Windows XP:

1Click Start and right-click My Computer.

2Click Properties→ Hardware→ Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click Drivers→ Roll Back Driver.

For Windows Vista:

1Click the Windows Vista Start button,, and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click Drivers→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, use "Using Microsoft Windows System Restore" on page 95 to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities CD

If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD.

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. The first

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Reinstalling Software