Dell PP24L Click the Drivers tab→ Roll Back Driver, Using the Drivers and Utilities Media, 117

2Right-click the device for which the new driver was installed and click Properties.

3Click the Drivers tab→ Roll Back Driver.

Microsoft Windows Vista

1Click the Windows Vista start button, , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 119) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 119) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities media.

In most cases, the media starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file. The first time that you run the media, it might prompt you to install setup files. Click OK and follow the instructions on the screen to continue.

3From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).

4At the welcome screen, click Next and wait for the media to complete the hardware scan.

5To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.

Reinstalling Software

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