If the computer stops responding | Dell PP25L instruction

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on CD.

If the computer stops responding —

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Solving Problems

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

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Dell PP25L setup guide If the computer stops responding

Contents

Inspiron Page SETUP GUIDE May N073F Contents Getting Help Inspiron Setting Up Your Inspiron Laptop Using The Wireless Switch Check the Wireless SwitchConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Connect to the Internet Optional Windows Vista Setup Setting Up a Wireless Connection Setting Up a Wired Internet ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Inspiron Laptop Enabled Using Your Inspiron LaptopDevice Status Lights To turn off Bluetooth wireless, right-click Through Dell QuickSet or the Bios Right Side Features 12 cm USB connector Connects to a Left Side Features Audio Out/ Headphone connector Front Side FeaturesIn-1 Media card reader Provides a Keyboard Computer Base and Keyboard Features Media Controls Display Features Removing and Replacing the Battery Playing or recording CDs and DVDs Using the Optical Disc Drive Customizing the Desktop Software FeaturesProductivity and Communication Entertainment and Multimedia Backing Up Your Data Customizing Your Energy Settings Network Problems Solving ProblemsWireless Connections If the network connection is lost Wired Connections Power Problems If you receive an insufficient memory message Memory Problems Click End Task Lockups and Software ProblemsIf a program stops responding End the program Click Applications If the computer stops responding If you have other software problems Dell Support Center Using Support Tools Keyboard failure Keyboard failure or loose cable System Messages Click Start → Help and Support Hardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics Insert the Drivers and Utilities media Restoring Your Operating System System Restore Undoing the Last System Restore Starting System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Dell Factory Image Restore Before you Begin Click Next. The Confirm Data Deletion screen appears Click Exit if the Install Windows message appears Reinstalling Windows Vista Getting Help DellConnect Online Services ServiceSupport.dell.com Ftp.dell.com AutoTech ServiceAutomated Order-Status Service Mobilesupport@us.dell.com Support@us.dell.com Getting Help Before You Call Diagnostic Checklist Visit support.dell.com Contacting Dell Getting Help If you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsProcessor Memory Express Card Communications Basic Specifications Camera optional VideoAudio Display Dimensions Touchpad Battery AC Adapter Computer Environment Physical 50 to 10,000 ft Index Index Index Wireless network connection Page Page 0XXXXXA00