DellConnect Online Services, Support.dell.com | Dell PP25L guide

Getting Help

Technical Support and Customer

Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 45 and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

•www.dell.com

•www.dell.com/ap (Asian/Pacific countries only)

•www.dell.com/jp (Japan only)

•www.euro.dell.com (Europe only)

•www.dell.com/la (Latin American and Caribbean countries)

•www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

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Dell PP25L setup guide DellConnect Online Services, Support.dell.com

Contents

Inspiron Page SETUP GUIDE May N073F Contents Getting Help Setting Up Your Inspiron Laptop Inspiron Connect the AC Adapter Check the Wireless SwitchUsing The Wireless Switch Connect the Network Cable Press the Power Button Optional Windows Vista Setup Connect to the Internet Optional Click Start → Connect To Setting Up a Wired Internet ConnectionSetting Up a Wireless Connection Setting Up Your Internet Connection Setting Up Your Inspiron Laptop Device Status Lights Using Your Inspiron LaptopEnabled To turn off Bluetooth wireless, right-click Right Side Features Through Dell QuickSet or the Bios 12 cm Left Side Features USB connector Connects to a In-1 Media card reader Provides a Front Side FeaturesAudio Out/ Headphone connector Computer Base and Keyboard Features Keyboard Media Controls Display Features Removing and Replacing the Battery Using the Optical Disc Drive Playing or recording CDs and DVDs Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Customizing Your Energy Settings Backing Up Your Data Wireless Connections If the network connection is lost Solving ProblemsNetwork Problems Power Problems Wired Connections Memory Problems If you receive an insufficient memory message Lockups and Software Problems If a program stops responding End the programClick Applications Click End Task If the computer stops responding If you have other software problems Using Support Tools Dell Support Center System Messages Keyboard failure Keyboard failure or loose cable Hardware Troubleshooter Click Start → Help and Support Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media System Restore Restoring Your Operating System Click Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Dell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Before you Begin Reinstalling Windows Vista Click Exit if the Install Windows message appears Getting Help Support.dell.com ServiceDellConnect Online Services AutoTech Service Automated Order-Status ServiceMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.com Getting Help Diagnostic Checklist Before You Call Contacting Dell Visit support.dell.com Getting Help At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor Basic SpecificationsSystem Model Express Card Memory Basic Specifications Communications Audio VideoCamera optional Dimensions Display Touchpad Battery AC Adapter Physical Computer Environment 50 to 10,000 ft Index Index Index Wireless network connection Page Page 0XXXXXA00