Dell PPX manual 86EFPeb0.fm Page 15 Monday, January 24, 2000 1252 PM

86EFPeb0.fm Page 15 Monday, January 24, 2000 12:52 PM

Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must call Dell’s Customer Technical Support within the warranty period. Refer to the chapter titled “Getting Help” in your system’s User’s Guide or the section titled “Contacting Dell” in your system’s Help to find the appropriate telephone number for obtaining customer assis- tance. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original or equivalent packag- ing, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect.

NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.

DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE

STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER

WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS)

DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO

THIS LIMITATION MAY NOT APPLY TO YOU.

DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WAR- RANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS

LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSE-

QUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR

PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.

SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITA-

TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.

If Dell elects to exchange a product or portion of a product, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty .

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