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Dell provides a number of tools to help you if your computer does not perform as expected. For information on these help tools, see the “Getting Help” section in the online User’s Guide .
If you have a computer problem and are unable to access the online User’s Guide , use the Dell Diagnostics to help you determine the cause of the problem and to help you solve it. The Diagnostics are on the System Software CD that came with your computer.
NOTE: Run the Diagnostics before you call Dell’s technical support because the diag- nostic tests provide information you may need when you call.
To start the Diagnostics, perform the following steps:
1.Turn off the computer.
2.Undock the computer if you have it docked.
3.Turn on the computer.
4.Press <F2> at the Dell BIOS splash screen to access the System Setup menu.
5.Select the following boot sequence:
‡Boot First Device: Diskette Drive
‡Boot Second Device: CDROM / DVDROM Drive
‡Boot Third Device: Internal HDD
6.Insert the System Software CD into the
7.Turn the computer off.
8.Turn the computer on.
The system restarts and automatically begins to run the Diagnostics.
9. When you have completed running Diagnostics, remove the Dell System Soft- ware CD from the
To change the boot sequence, repeat steps 1 through 5, customizing the boot sequence to fit your needs. Restart your system.
