128 | Dell RU335, PP28L specs

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Troubleshooting

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Dell RU335, PP28L owner manual 128

Contents

Dell XPS M1530 W . d e l l . c o m s u p p o r t . d e l l . c o m September RU335 Contents Using the Keyboard and Touchpad Copying CD, DVD, and Blu- ray Disc BD Using the Memory Card Reader Securing Your Computer Mail, Modem, and Internet Problems 112 Adding and Replacing Parts 129 Traveling With Your Computer 151 Glossary Finding Information Drivers and Utilities Media Setup Diagram Site Dell Support Utility Operating System Media Finding Information Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Printer Cable Setting Up a PrinterTransferring Information to a New Computer Connecting a USB Printer Line Conditioners Power Protection DevicesSurge Protectors Uninterruptible Power Supplies About Your Computer Front View Dual digital microphones About Your Computer V I C E S T a T U S L I G H T S Page About Your Computer Hdmi connector Ieee 1394a connector Left Side View Right Side View Security cable slot About Your Computer USB C O N N E C T O R Battery Air vent Back View About Your Computer Battery Battery release latch Battery charge/health gauge Bottom View Key Combinations Using the Keyboard and TouchpadNumeric Keypad Power Management Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key Combinations Touch Pad Customizing the Touch Pad Using the Display Adjusting Brightness Setting Display Resolution and Refresh Rate Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Charge Gauge Configuring Power Management Settings Conserving Battery PowerLow-Battery Warning Charging the Battery Using the Sleep Power State Replacing the Battery Storing a Battery Using a Battery Using Multimedia Playing Media Playing Media Using Dell Travel Remote DVD player includes the following basic buttons Skip Forward How to Copy a CD, DVD or BD Copying CD, DVD, and Blu-ray Disc BD Media Using Blank CD, DVD, and BD Media CD-Writable/DVD-ROM Drives Helpful Tips Blu-ray Drives Adjusting the Volume Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Green component video-output Hdmi Video and Standard Audio Component Video and Standard Audio Standard audio cable Composite Video and Standard Audio Composite video cable Enabling the Display Settings for a TV Using Multimedia Using the Camera Accessing the Camera’s Help File Manually Adjusting the Camera Settings Creating a Picture or a Video Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Memory Card Blanks Using the Memory Card ReaderInstalling a Memory Card Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem Cable What You Need to Establish a Wlan Connection Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Completing the Connection to the Wlan Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Dell Wi-Fi Catcher Network Locator Enabling/Disabling the Dell Mobile Broadband Card Setting Up and Using Networks Securing Your Computer Security Cable Lock Passwords Fingerprint Reader Computer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear Insert your Drivers and Utilities media Option Function Dell Support Center Dell Support Dell PC Tune-Up Dell PC CheckUp Dell Network Assistant DellConnect Problems writing to an optical drive Drive ProblemsOptical drive problems Mail, Modem, and Internet Problems Hard drive problems Troubleshooting Error Messages Do not use these characters in filenames 101 102 103 Drive and try again ExpressCard Problems Ieee 1394 Device ProblemsContact the ExpressCard manufacturer 105 Shut down the computer Disconnect the external keyboard 106 Keyboard ProblemsExternal Keyboard problems Lockups and Software Problems Unexpected charactersComputer does not start Computer stops responding Dell MediaDirect problems Menu to access Dell MediaDirect HelpProgram stops responding or crashes repeatedly Solid blue screen appears Other software problems 109 Memory Problems Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 110 111 Power ProblemsMobile Broadband Wireless Wide Area Network Wwan Printer Problems Scanner Problems 113 Sound and Speaker Problems Disable mute or re-enable the integrated speakersNo sound from integrated speakers No sound from external speakers Remote Control Problems Touch Pad or Mouse ProblemsNo sound from headphones 115 116 Video and Display ProblemsIf the display is blank 117 If the display is difficult to readGlare, which can cause poor picture quality What Is a Driver? DriversIf only part of the display is readable Identifying Drivers Reinstalling Drivers and Utilities 119 Using the Drivers and Utilities Media Manually Reinstalling Drivers 121 Restoring Your Microsoft Windows Vista Operating System 122 Using Windows Vista System Restore 123 Troubleshooting Restoring the Computer to the Default Factory Configuration 125 Using the Operating System Media Before You Begin 127 128 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Hard Drive 131 Removing the Hard Drive 133 Replacing the Hard DriveReturning a Hard Drive to Dell 134 Center Control Cover and Hinge CoversRemoving the Center Control Cover and Hinge Covers 135 Keyboard Replacing the Center Control Cover and Hinge Covers 137 Follow the procedures in Before You Begin onRemoving the Keyboard Memory Replacing the KeyboardRemoving the Memory Module 138 139 Replacing the Memory Module 141 Wireless Mini-Cards Subscriber Identity Module Removing a Wlan Card 143 Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card 145 Disconnect the two antenna cables from the Wwan card Flash Cache Module Replacing a Wwan CardRemoving the FCM 147 Replacing the FCM Remove the M2 x 3-mm securing screw Remove the FCM 149 Internal Card With Bluetooth Wireless TechnologyRemoving the Card Replacing the Card Packing the Computer Traveling With Your ComputerIdentifying Your Computer 152 Travel TipsTraveling by Air 153 Getting HelpObtaining Assistance Technical Support and Customer Service DellConnect Online Services Problems With Your Order AutoTech ServiceAutomated Order-Status Service Product Information 156 Returning Items for Warranty Repair or CreditBefore You Call 157 Contacting Dell Specifications 159 160 161 USB 162 Lvds 163 164 165 166 167 168 169 Using the System Setup ProgramAppendix Commonly Used Options Viewing the System Setup ScreenSystem Setup Screen 171 Cleaning Your Computer Computer, Keyboard, and Display Touch Pad MouseMedia 173 Dell Technical Support Policy U.S. Only 174 Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B Macrovision Product Notice 176 Glossary 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 Index 195 Index 197 Index 199 Index