Drivers, If only part of the display is readable | Dell RU335

S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 100.

If only part of the display is readable

C O N N E C T A N E X T E R N A L M O N I T O R —

1Shut down your computer and connect an external monitor to the computer.

2Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 158).

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

NOTICE: Your Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.

Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:

•Upgrade your operating system.

•Reinstall your operating system.

•Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

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Troubleshooting

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Dell RU335, PP28L owner manual If only part of the display is readable, What Is a Driver?, Identifying Drivers

Contents

Dell XPS M1530 W . d e l l . c o m s u p p o r t . d e l l . c o m September RU335 Contents Using the Keyboard and Touchpad Copying CD, DVD, and Blu- ray Disc BD Using the Memory Card Reader Securing Your Computer Mail, Modem, and Internet Problems 112 Adding and Replacing Parts 129 Traveling With Your Computer 151 Glossary Finding Information Drivers and Utilities Media Setup Diagram Site Dell Support Utility Operating System Media Finding Information Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Setting Up a PrinterPrinter Cable Connecting a USB Printer Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies About Your Computer Front View Dual digital microphones About Your Computer V I C E S T a T U S L I G H T S Page About Your Computer Hdmi connector Ieee 1394a connector Left Side View Right Side View Security cable slot About Your Computer USB C O N N E C T O R Battery Air vent Back View About Your Computer Battery Battery release latch Battery charge/health gauge Bottom View Numeric Keypad Using the Keyboard and TouchpadKey Combinations Microsoft Windows Logo Key Functions Power ManagementAdjusting Keyboard Settings Dell QuickSet Key Combinations Touch Pad Customizing the Touch Pad Using the Display Adjusting Brightness Setting Display Resolution and Refresh Rate Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Charge Gauge Low-Battery Warning Conserving Battery PowerConfiguring Power Management Settings Charging the Battery Using the Sleep Power State Replacing the Battery Storing a Battery Using a Battery Using Multimedia Playing Media Playing Media Using Dell Travel Remote DVD player includes the following basic buttons Skip Forward How to Copy a CD, DVD or BD Copying CD, DVD, and Blu-ray Disc BD Media Using Blank CD, DVD, and BD Media CD-Writable/DVD-ROM Drives Helpful Tips Blu-ray Drives Adjusting the Volume Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Green component video-output Hdmi Video and Standard Audio Component Video and Standard Audio Standard audio cable Composite Video and Standard Audio Composite video cable Enabling the Display Settings for a TV Using Multimedia Using the Camera Accessing the Camera’s Help File Manually Adjusting the Camera Settings Creating a Picture or a Video Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Installing a Memory Card Using the Memory Card ReaderMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Completing the Connection to the Wlan Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Dell Wi-Fi Catcher Network Locator Enabling/Disabling the Dell Mobile Broadband Card Setting Up and Using Networks Securing Your Computer Security Cable Lock Passwords Fingerprint Reader Computer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear Insert your Drivers and Utilities media Option Function Dell Support Center Dell Support Dell PC Tune-Up Dell PC CheckUp Dell Network Assistant DellConnect Optical drive problems Drive ProblemsProblems writing to an optical drive Mail, Modem, and Internet Problems Hard drive problems Troubleshooting Error Messages Do not use these characters in filenames 101 102 103 Drive and try again Contact the ExpressCard manufacturer ExpressCard ProblemsIeee 1394 Device Problems 105 External Keyboard problems Keyboard ProblemsShut down the computer Disconnect the external keyboard 106 Computer does not start Lockups and Software ProblemsUnexpected characters Computer stops responding Program stops responding or crashes repeatedly Dell MediaDirect problemsMenu to access Dell MediaDirect Help Solid blue screen appears Other software problems 109 Run the Dell Diagnostics see Dell Diagnostics on Memory ProblemsNetwork Problems 110 Mobile Broadband Wireless Wide Area Network Wwan Power Problems111 Printer Problems Scanner Problems 113 No sound from integrated speakers Sound and Speaker ProblemsDisable mute or re-enable the integrated speakers No sound from external speakers No sound from headphones Remote Control ProblemsTouch Pad or Mouse Problems 115 If the display is blank Video and Display Problems116 Glare, which can cause poor picture quality If the display is difficult to read117 If only part of the display is readable What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers and Utilities 119 Using the Drivers and Utilities Media Manually Reinstalling Drivers 121 Restoring Your Microsoft Windows Vista Operating System 122 Using Windows Vista System Restore 123 Troubleshooting Restoring the Computer to the Default Factory Configuration 125 Using the Operating System Media Before You Begin 127 128 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Hard Drive 131 Removing the Hard Drive Returning a Hard Drive to Dell Replacing the Hard Drive133 Removing the Center Control Cover and Hinge Covers Center Control Cover and Hinge Covers134 135 Keyboard Replacing the Center Control Cover and Hinge Covers Removing the Keyboard Follow the procedures in Before You Begin on137 Removing the Memory Module MemoryReplacing the Keyboard 138 139 Replacing the Memory Module 141 Wireless Mini-Cards Subscriber Identity Module Removing a Wlan Card 143 Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card 145 Disconnect the two antenna cables from the Wwan card Removing the FCM Flash Cache ModuleReplacing a Wwan Card 147 Replacing the FCM Remove the M2 x 3-mm securing screw Remove the FCM Removing the Card Internal Card With Bluetooth Wireless Technology149 Replacing the Card Identifying Your Computer Traveling With Your ComputerPacking the Computer Traveling by Air Travel Tips152 Obtaining Assistance Getting Help153 Technical Support and Customer Service DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Before You Call Returning Items for Warranty Repair or Credit156 157 Contacting Dell Specifications 159 160 161 USB 162 Lvds 163 164 165 166 167 168 Appendix Using the System Setup Program169 System Setup Screen Viewing the System Setup ScreenCommonly Used Options 171 Cleaning Your Computer Computer, Keyboard, and Display Media Touch PadMouse 173 Dell Technical Support Policy U.S. Only 174 Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class B Macrovision Product Notice 176 Glossary 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 Index 195 Index 197 Index 199 Index