GENERAL ALARM | The inside of the appliance is very dirty. | Clean the inside of the appliance thoroughly, |
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| as described in the section “Cleaning”. |
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| If the message is still displayed after cleaning, |
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| contact a Customer Experience. |
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EMPTY CIRCUIT, FILL CIRCUIT | The water circuit is empty | Ensure the water spout is inserted. Press OK |
Water delivery |
| and deliver water from the spout (D5), until it |
PRESS OK |
| flows out normally. |
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REPLACE FILTER | The water softener filter is exhausted. | Replace the filter or remove it as described in |
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| the section “Water softener filter”. |
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SET DIAL TO CLEAN | Milk has been delivered recently and the tubes | Turn the froth adjustment dial to CLEAN. |
| inside the milk container must be cleaned. |
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INSERT WATER SPOUT | The hot water spout is not inserted or is | Insert the water spout (D5) as far as it will go. |
| inserted incorrectly. |
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INSERT MILK CONTAINER | The milk container is not inserted correctly. | Insert the milk container (fig. 23) as far as it |
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| will go. |
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TROUBLESHOOTING
Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Experience.
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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The coffee is not hot | The cups were not preheated. | • | Enable the cup warmer and let the cups |
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| heat up for at least 20 min. |
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| • | Warm the cups by rinsing them with hot |
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| water (Please note: you can use the hot |
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| water function). |
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| The infuser has cooled down because | Before making coffee, use the special function | |
| to rinse and heat the infuser (page 10). | ||
| coffee was made. |
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| A low coffee temperature is set. | Set a higher coffee temperature in the menu | |
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| (page11). | |
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The coffee is weak or does not have | The coffee is ground too coarsely. | Turn the grinding adjustment dial one click | |
sufficient ‘crema’ |
| anticlockwise towards “1” while the coffee mill | |
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| is in operation (fig. 14). Continue one click at | |
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| a time until coffee delivery is satisfactory. The | |
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| effect is only visible after delivering 2 coffees | |
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| (see the section: “Adjusting the coffee mill” on | |
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| page 12). | |
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| The coffee is unsuitable. | Use | |
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The coffee is delivered too slowly or a | The coffee is ground too finely or has | Turn the grinding adjustment dial one click | |
drop at a time. | gone stale. | clockwise towards “7” while the coffee mill is | |
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| in operation (fig. 14). Continue one click at a | |
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| time until coffee delivery is satisfactory. The | |
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| effect is only visible after delivering 2 coffees | |
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| (see the section: “Adjusting the coffee mill” on | |
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| page 12). | |
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| |
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| Always use fresh coffee. Try a different coffee. | |
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