Denon AVR-590 manual 59

GAudioH

Symptom

Cause

Countermeasure

Page

No sound is

• You are playing a monaural source

• The mode is set to something

37

produced from

(TV, etc.) in the “STANDARD”

other than “STANDARD” (Dolby/

center speaker.

(Dolby/DTS Surround) mode.

DTS Surround).

No sound

• The

surround mode is

set

to

• Set

to

a

surround

playback

38, 39

is produced

“STEREO”, or “DIRECT”.

mode.

from surround

speakers.

No sound is

• The pre-out assignment for the

• Set

the

pre-out assignment to

24

produced from

surround back speakers is not

the surround back speakers.

surround back

set.

speaker.

• “S.Back” setting

is

set

to

• Set

to

something other than

25

“None”.

“None”.

• The

“Parameter”

– “Surround

• Please

set “Parameter”

–

39

Parameter” – “SB CH Out”

“Surround

Parameter”

–

“SB

settings are “OFF”.

CH Out” to settings other than

“OFF”.

• Surround mode not set to a mode

• Select

a

surround

playback

37

for 6.1- or 7.1-channel playback.

mode.

No sound is

• Subwoofer’s power not

turned

• Turn on the subwoofer’s power.

–

produced from

on.

subwoofer.

• The

“Subwoofer”

setting

at

• Set to “Yes”.

24

“Speaker Config.” is set to “No”.

• The

subwoofer is

not properly

• Check the connections.

11

connected.

• The

subwoofer’s

volume

is

• Adjust the subwoofer’s volume

45

turned off.

to an appropriate level.

DTS sound is not

• Blu-ray Disc player / DVD player’s

• Set the Blu-ray Disc player / DVD

–

output.

audio output setting is not set to

player. For details, refer to the

bitstream.

Blu-ray Disc player / DVD player’s

operating instructions.

• Blu-ray Disc player / DVD player is

• Use a DTS-compatible player.

–

not compatible with DTS sound

playback.

• The AVR-590’s “Decode Mode”

• Set

to

the

“Auto” or “DTS”

32

setting is set to “PCM”.

mode.

HDMI audio

• The “Manual Setup” – “HDMI

• Set to “AMP”.

27

signals are not

Setup” – “HDMI Audio Out”

output from

setting is set to “TV”.

speakers.

No sound is

• The “Manual Setup” – “HDMI

• Set to “TV”.

27

output from

Setup” – “HDMI Audio Out”

the monitor

setting is set to “AMP”.

connected

with HDMI

connections.

ENGLISH

Symptom

Cause

Countermeasure

Page

Getting

Dolby TrueHD,

• HDMI is not connected.

• Connect the HDMI.

13

DTS-HD, Dolby

• Blu-ray Disc player’s audio output

• Set the

Blu-ray Disc player. For

–

Started

Digital Plus audio

setting is not set to bitstream.

details, refer to the Blu-ray Disc

is not output.

player’s operating instructions.

• Blu-ray

Disc

player

is

not

• Use a DTS-compatible player.

–

Connections

GVideoH

compatible

with

DTS

sound

playback.

Symptom

Cause

Countermeasure

Page

Settings

appears.

AVR-590 and monitor are faulty.

• Check the connections.

13 ~ 16

No picture

• The

connections

between

the

• The

monitor’s

input

setting is

• Set properly.

–

Playback

wrong.

• The

player

is

connected using

• High definition (1080i/720p) and

–

the component input connectors,

progressive

(480p/576p)

video

the

monitor

is

connected

signals are not down-converted.

Remote

using the video (yellow) output

Set the player to interlace

connectors.

(480i/576i) signals.

Picture cannot be

• Input

source

does

not match

• The video

conversion

function

15

Control

recorded.

recorder’s

video

connection

does not work for the REC

connector (video).

OUT

connectors. Match

the

input

source

and

recorder

Information

connections.

DVDs cannot be

• This is not a malfunction. Most

–

copied on a DVR.

–

movie

software

includes

copy

prevention signals and cannot be

Troubleshooting

copied.

The menu screen

• When

viewing

HDMI

or

9

and status

component video signals via the

indicators are not

AVR-590, the on-screen display

displayed.

appears when the MENU button

on the main unit or the MENU

Specifications

button

on

the

main

remote

control unit.

• “OFF”

is��

displayed���������

for���

the���

• Set “Manual Setup” – “Option

28

status.

Setup” – “On-Screen Display”

– “Text” to “ON”.

• The

main

volume

display

is

• Set “Manual Setup” – “Option

28

“OFF”.

Setup” – “On-Screen Display”

– “Master Volume” to “Top” or

“Bottom”.

• The display during tuner operation

• Set

when

“Manual

Setup”

29

is “OFF”.

– “On-Screen Display” – “Tuner

Information” is not “OFF”.

• The display during iPod operation

• Set

when

“Manual

Setup”

29

is “OFF”.

– “On-Screen Display” – “ iPod

Information” is not “OFF”.

56