TROUBLESHOOTING

Note: For additional help, visit DESA Heating Products’ technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

TROUBLESHOOTING

19

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned wrong

7.

Replace pilot assembly

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, pages 17 and 18) or re-

 

 

 

 

place ODS/pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas control

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

which allows thermocouple to cool,

 

gas company

 

 

causing pilot flame to go out. This prob-

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

the following:

 

Maintenance, pages 17 and 18) or re-

 

 

A) Low gas pressure

 

place ODS/pilot assembly

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

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111410-01C

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Desa CF26NT installation manual Troubleshooting, Observed Problem Possible Cause Remedy
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CF26NT specifications

Desa CF26NT is a modern gas fireplace that showcases a blend of contemporary design and efficient heating technology. Established to elevate the aesthetic appeal of homes while ensuring optimal warmth, the CF26NT stands out with its sleek lines and sophisticated finish. With a focus on user experience, this fireplace is not just a source of heat but a centerpiece that enhances any living space.

One of the main features of the Desa CF26NT is its innovative design, which allows it to fit seamlessly into various interior styles. The fireplace is built with a large viewing window, providing an expansive view of the flames. This not only adds to the ambiance but also creates a sense of openness in the room. The minimalist frame and clean edges contribute to a modern aesthetic, making it a perfect addition to contemporary living areas.

In terms of technology, the CF26NT utilizes advanced gas burning systems, which ensure efficient fuel use and lower emissions. This fireplace is designed to provide consistent heat output while minimizing the environmental impact. With adjustable flame heights, users can customize the intensity of the fire, allowing for a personalized heating experience that can cater to different occasions.

Moreover, the Desa CF26NT is equipped with a user-friendly control system that allows for effortless operation. The intuitive interface enables users to easily adjust the temperature and flame settings, ensuring comfort at their fingertips. For added convenience, many models come with remote control options, allowing users to operate the fireplace from the comfort of their seating area.

Another noteworthy characteristic of the CF26NT is its safety features. The fireplace includes an automatic shut-off system that activates in case of any malfunction or overheating, providing peace of mind for homeowners. Additionally, the unit is designed with insulated materials, ensuring that the exterior remains cool to the touch, making it safe for households with children and pets.

In conclusion, the Desa CF26NT is an exceptional choice for anyone looking to enhance their home with a stylish, efficient, and safe gas fireplace. Its combination of modern design, innovative technology, and user-centric features make it a standout option in the market for gas fireplaces today. Whether for heating or aesthetic purposes, the CF26NT promises to deliver an exceptional experience.
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