Desa CGCDV42NR, CGCDV42PR, VC42N, VC42P installation manual Statement above

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Fireplace produces unwanted	1. Gas leak. See Warning		1.	Locate and correct all leaks (see
odors		statement above		Checking Gas Connections,
				page 23)
Fireplace shuts off in use	1. High or gusting winds		1.	Fireplace has been tested for up to
				40mph winds. However, extreme
				conditions may occur. See Lighting
	2.	Low line pressure	2.	Instructions on page 27
				Contact local propane/LP or natu-
	3.	Pilot is partially clogged	3.	ral gas company
				Clean pilot (see Cleaning and
	4.	Inner vent pipe leaking	4.	Maintenance, page 31)
				Locate and correct all leaks (see
		exhaust gasses into system		Checking Gas Connections,
	5.	Glass too loose and air tight	5.	page 23)
				Tighten glass
		gasket leaks in corners after
	6.	usage	6.	Replace faulty component
		Bad thermopile or thermo-
	7.	couple
		Improper vent cap installa- 7. Check for proper installation and
		tion		freedom from debris or blockage
Gas odor even when control	1. Gas leak. See Warning		1.	Locate and correct all leaks (see
knob is in OFF position		statement above		Checking Gas Connections,
	2.	Control valve defective	2.	page 23)
				Replace control valve
Gas odor during combustion	1. Gas leak. See Warning		1.	Locate and correct all leaks (see
		statement above		Checking Gas Connections,
				page 23)
Dark residue on logs or inside	1. Air holes at burner inlet		1.	Clean out air holes at burner inlets.
of fireplace	2.	blocked	2.	Periodically repeat as needed
		Burner flame holes blocked		Remove blockage or replace
	3.			burner
		Improper venting or exces- 3. Have the vent system inspected,
		sive blockage		including the termination cap.
				Remove any restrictions or
	4.	Excessive amounts of em-	4.	obstruction
				Clear excess embers until a mini-
		bers and pan material		mum gap of 1/2" remains under
				the grate

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