TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Burner does light after ODS/

1.

Burner orifice clogged

1.

Clean burner (see Cleaning

pilot is lit

 

 

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or

 

 

 

 

natural gas company

 

 

 

 

 

Delayed ignition of burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or

 

 

 

 

natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice

 

 

 

 

 

Burner backfiring during

1.

Burner orifice is clogged or

1.

Clean burner (see Cleaning

combustion

 

damaged

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during

1.

Not enough air

1.

Check burner for dirt and de-

initial operation

 

 

 

bris. If found, clean burner (see

 

 

 

 

Cleaning and Maintenance,

 

2.

Gas regulator defective

 

page 23)

 

2.

Replace gas regulator

 

3.

Residues from manufacturing

3.

Problem will stop after a few

 

 

processes and logs curing

 

hours of operation

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 5)

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO or

noise when burner is lit

 

or position 5 when burner is

 

position 1 and let warm up for a

 

 

cold

 

minute

 

2.

Air in gas line

2.

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local propane/

 

 

 

 

LP or natural gas company

 

3.

Air passageways on heater

3.

Observe minimum installa-

 

 

blocked

 

tion clearances (see page 9)

 

4.

Dirty or partially clogged

4.

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

 

 

 

 

Heater produces a clicking/tick-

1.

Metal expanding while heating

1.

This is common with most heat-

ing noise just after burner is lit

 

or contracting while cooling

 

ers. If noise is excessive, contact

or shut off

 

 

 

qualified service person

26

www.desatech.com

113097-01C

Page 25 Page 27
Page 26
Image 26
Desa CCL3018PTA/NTA, CCL3924PTA/NTA, CCL3930PTB/NTB, 24, 30 installation manual Or replace burner orifice
Page 25 Page 27

CRL2718PA/NA, CRL3124PA/NA, CCL3018PA/NA, CCL3924PA/NA, CCL3018PTA/NTA, CCL3924PTA/NTA, CCL3930PTB/NTB, CCL3018PTA/NTA, CCL3924PTA/NTA, CCL3930PTB/NTB, 24", 30 specifications

Desa gas fireplaces are known for their innovative designs and advanced technologies, making them a popular choice among homeowners seeking both aesthetics and performance. Among the range of products, the models Desa 24", 30, CCL3018PTA/NTA, CCL3924PTA/NTA, CCL3930PTB/NTB, CRL2718PA/NA, CRL3124PA/NA, and CCL3018PA/NA stand out due to their unique characteristics and features that enhance the home ambiance while providing efficient heating solutions.

One of the key features of these Desa models is their variable size offerings. With options like the 24" and 30" units, homeowners can choose the perfect fit for their space, whether it's a cozy corner or a focal point in the living room. The variety of sizes allows for flexibility in design, ensuring that each fireplace integrates seamlessly with the surrounding decor.

Moreover, these models are equipped with advanced heating technologies that improve energy efficiency. Many units feature dual fuel capabilities, allowing users to switch between natural gas and propane, which is ideal for adapting to different energy sources and preferences. This flexibility is coupled with a powerful output, providing substantial warmth while also being environmentally friendly.

The aesthetic appeal of Desa fireplaces cannot be overlooked. Models like CCL3018PTA/NTA and CCL3924PTA/NTA come with realistic flame effects that replicate a traditional wood-burning fireplace's ambiance without the hassle of keeping wood stocked. The captivating flame patterns and ember beds create a warm and inviting atmosphere, enhancing any living space.

In terms of safety and convenience, Desa fireplaces are designed with several features that ensure hassle-free operation. Most models include electronic ignition systems, allowing for easy start-up without the need for matchsticks or lighters. Additionally, many units come equipped with remote controls, enabling users to adjust settings such as flame height and heat output from the comfort of their seats.

The construction of Desa fireplaces also emphasizes durability and quality. Built with robust materials and carefully engineered components, these fireplaces are designed to withstand the test of time while maintaining high-performance standards.

Overall, the Desa lineup, featuring models such as CCL3930PTB/NTB, CRL2718PA/NA, and CRL3124PA/NA, brings together a perfect blend of efficiency, aesthetic appeal, and modern technology. The thoughtful design, user-friendly features, and versatile options make them a fantastic choice for anyone looking to upgrade their home heating solution while adding a touch of elegance to their interiors. With a Desa fireplace, homeowners not only invest in a reliable source of heat but also enrich their living environment with style and comfort.
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