Replacement Parts, Service Hints, Technical Service

ACCESSORIES REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE

ACCESSORIES

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RECEIVER AND HAND-HELD THERMOSTAT REMOTE CONTROL KIT - GHRCTB AND CGHRCTB

For all Remote-Ready Models. Allows the gas log heater to be operated in a manually or thermostatically controlled mode. You can turn the gas log heater on and off without ever leaving the comfort of your easy chair.

RECEIVER AND HAND-HELD REMOTE CONTROL KIT - GHRCB AND CGHRCB

For all Remote-Ready Models. Allows the gas log heater to be turned on and off by using a hand-held remote control.

WALL-MOUNT THERMOSTAT SWITCH - GWMT1

(Not Shown)

For all models. The desired comfort setting can be selected on the wall thermostat and the fireplace will automatically cycle from pilot to the heat setting selected.

WALL-MOUNT ON/OFF SWITCH - GWMS2

(Not Shown)

For all models. Allows the gas fireplace to be turned on and off with a wall switch.

CLEANING KIT - GCK (Not Shown)

For all models. Your vent-free gas appliance requires regular cleaning and maintenance to prevent performance problems. This kit gives you the tools and instructions to make it easy to clean all critical areas of your appliance.

FIREBOX BRICK LINER - G8001A Series (Not Shown)

For all models. Ceramic fiber firebox liner adds the look of real brick.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Techni- cal Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name and address

•model and serial numbers of your fireplace

•how fireplace was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your fireplace

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low for propane/LP unit

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ technical services web site at www.desatech.com.

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