TECHNICAL SERVICE
REPLACEMENT PARTS
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at
Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replace- ment part(s), call DESA International’s Technical Service Department at
When calling DESA International, have ready
•your name
•your address
•model number of your firebox
•how firebox was malfunctioning
•type of gas used (propane or natural gas)
•purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replace- ment part(s), call DESA International’s Parts Department at
When calling DESA International, have ready
•model number of your firebox
•the replacement part number
103296
19
