OWNER’S MANUAL
TROUBLESHOOTING
Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.
WARNING: Never service heater while it is plugged in, operating, or hot. Severe burns and electrical shock can occur. Only a qualified service person should service and repair heater.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Motor does not start when heater is plugged | 1. | No power or low voltage at heater due to: | 1. | A) Check condition of power cord or |
in and thermostat setting is higher than |
| A) Damaged power cord or extension |
| extension cord. Repair or replace if dam- |
surrounding air temperature |
| cord |
| aged |
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| B) Wrong size extension cord |
| B) Use extension cord with proper wire |
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| C) Heater plugged into outlet with volt- |
| size (see To Start Heater, page 5) |
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| age lower than 120 volt |
| C) Make sure heater is plugged into 120 |
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| volt/60 hertz outlet |
| 2. | Loose electrical connections | 2. | Check connections. Tighten if loose |
| 3. | Motor overload protector tripped due to: | 3. | A) See Fan Blades and Air Deflectors, |
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| A) Dirty fan |
| page 10 |
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| B) Debris pulled into fan area by fan |
| B) Remove debris from fan and fan |
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| C) Binding pump |
| guard area |
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| D) Low voltage |
| C) Turn fan by hand. If fan is hard to |
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| turn, see Pump, page 11 |
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| D) See steps B and C under item 1 above |
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| Note: Be sure to reset motor overload |
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| protector by pressing reset button on top |
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| of motor |
| 4. | 4. | Press and release | |
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| set button. See Figure 4, page 5 for but- |
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| ton location |
| 5. | Damaged | 5. | Replace |
| 6. | Damaged power relay | 6. | Replace power relay |
| 7. | Damaged thermostat | 7. | Replace thermostat |
| 8. | Binding pump | 8. | Turn fan by hand. If fan is hard to turn, |
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| see Pump, page 11 |
www.desatech.com | Continued |
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