Cleaning and
Maintenance
Continued
pilot and burners
•Remove ember material before cleaning burners and replace when cleaning is complete.
•Burner and controls should be cleaned with compressed air to remove dust, dirt, or lint.
•Use a vacuum cleaner or small, soft bristled brush to remove excess dust, dirt, or lint.
logs
•If you remove logs for cleaning, refer to Installing Logs, Lava Rock, and Glowing Embers, page 20, to properly replace logs.
•Use a vacuum cleaner to remove any carbon buildup on logs.
•Replace log(s) if broken. See Replacement Parts on page 28.
•Replace ember material periodically as needed. See Replacement Parts on page 28.
Venting system
Conduct annual inspection of the venting system following these guidelines:
1.Check areas of venting system that are exposed to the weather for corrosion (rust spots or streaks and, in extreme cases, holes). Have these items replaced immediately by a qualified service person.
2.Remove the vent cap and shine a flashlight into the vent. Re- move any foreign material.
3.Check for evidence of excessive condensation. Continuous condensation can cause corrosion of caps, pipes, and fittings and can be caused by having excessive lateral runs, too many elbows, or exterior portions of the system being exposed to cold weather.
4.Inspect joints to verify that no pipe section or fitting has been disturbed and loosened. Check mechanical supports such as wall straps for rigidity.
Troubleshooting
WARNING: Turn off heater and let cool before ser- vicing. Only a qualified service person should service and repair heater.
Note: All troubleshooting items are listed in order of operation.
CAUTION: Never use a wire, needle, or similar object
to clean pilot. This can damage pilot unit.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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When ignitor button is pressed, there is no | 1. | Ignitor electrode not connected to ignitor | 1. | Reconnect ignitor cable | |
spark at pilot | 2. | cable | 2. | Free ignitor cable if pinched by any | |
| Ignitor cable pinched or wet | ||||
| 3. | Piezo ignitor nut is loose | 3. | metal or tubing. Keep ignitor cable dry | |
| Tighten nut holding piezo ignitor. Nut is | ||||
| 4. | Broken ignitor cable | 4. | located behind the mounting bracket | |
| Replace ignitor cable | ||||
| 5. | Bad piezo ignitor | 5. | Replace piezo ignitor | |
| 6. | Ignitor electrode broken | 6. | Replace pilot assembly | |
| 7. | Ignitor electrode positioned wrong | 7. | Replace pilot assembly | |
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When ignitor button is pressed, there is spark | 1. | Gas supply turned off or equipment | 1. | Turn on gas supply or open equipment | |
at pilot but no ignition | 2. | shutoff valve closed | 2. | shutoff valve | |
| Gas control knob not in PILOT posi- | Turn gas control knob to PILOT posi- | |||
| 3. | tion | 3. | tion | |
| Gas control knob not pressed in while in | Press in gas control knob while in PILOT | |||
| 4. | PILOT position | 4. | position | |
| Air in gas lines when installed | Continue holding down control knob. | |||
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| Repeat igniting operation until air is | |
| 5. | Depleted gas supply (propane/LP models | 5. | removed | |
| Contact local propane/LP gas company | ||||
| 6. | only) | 6. | Clean pilot (see Cleaning and Mainte- | |
| Pilot is clogged | ||||
| 7. | Gas regulator setting is not correct | 7. | nance, page 24) or replace pilot assembly | |
| Replace gas control | ||||
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