TROUBLESHOOTING
21
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Remote does not function | 1. | Battery is not installed. Battery power is | 1. | Replace |
Models Only) |
| low |
| remote control |
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Heater produces a clicking/ticking noise just | 1. | Metal expanding while heating or con- | 1. | This is common with most heaters. If noise |
after burners are lit or shut off |
| tracting while cooling |
| is excessive, contact qualified service per- |
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| son |
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Heater produces unwanted odors | 1. | Heater burning vapors from paint, hair | 1. | Open window to ventilate room. Stop us- |
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| spray, glues, cleaners, chemicals, new |
| ing odor causing products while heater is |
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| carpet, etc. (See IMPORTANT state- |
| running |
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| ment above) |
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| 2. | Low fuel supply (propane/LP only) | 2. | Refill supply tank (propane/LP only) |
| 3. | Gas leak. See Warning statement at | 3. | Locate and correct all leaks (see Checking |
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| top of page |
| Gas Connections, page 12) |
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Heater shuts off in use (ODS operates) | 1. | Not enough fresh air is available | 1. | Open window and/or door for ventilation |
| 2. | Low line pressure | 2. | Contact local natural or propane/LP gas |
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| company |
| 3. | ODS/pilot is partially clogged | 3. | Clean ODS/pilot (see Cleaning and Main- |
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| tenance, page 18) |
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Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see Checking |
position |
| top of page |
| Gas Connections, page 12) |
| 2. | Control valve or gas control defective | 2. | Replace control valve or gas control |
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Gas odor during combustion | 1. | Foreign matter between control valve and | 1. | Take apart gas tubing and remove foreign |
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| burner |
| matter |
| 2. | Gas leak. See Warning statement at | 2. | Locate and correct all leaks (see Checking |
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| top of page |
| Gas Connections, page 12) |
Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on
1.
1.Move
For more information, visit www.desatech.com
