TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Fireplace produces a whistling 1. Turning control knob to HI
noise when burners are lit | position when burners are cold |
2. | Air in gas line |
3. | Air passageways on fireplace |
| blocked |
4. | Dirty or partially clogged |
| burner orifice(s) |
1.Turn control knob to LO po- sition and let warm up for a minute
2.Operate burners until air is re- moved from line. Have gas line checked by local natural or propane/LP gas company
3.Observe minimum installation clearances (see pages 10 through 12)
4.Clean burners (see Cleaning and Maintenance, page 20) or replace burner orifice(s)
White powder residue forming within burner box or on adja- cent walls or furniture
1.When heated, vapors from fur- niture polish, wax, carpet cleaners, etc. may turn into white powder residue
1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products
Dark residue on logs or inside of | 1. | Improper log placement | 1. | Properly locate logs (see In- |
fireplace |
|
|
| stalling Logs, page 16) |
Note: After removing all causes | 2. | Drafts or other air currents af- | 2. | Eliminate source of drafts |
of residue deposits, completely |
| fecting flame pattern |
| around heater |
clean fireplace and appliance | 3. | Air holes at burner inlet | 3. | Clean out air holes at burner |
of all residue before reusing |
| blocked |
| inlet. Periodically repeat as |
appliance |
|
|
| needed |
| 4. | Burner flame holes blocked | 4. | Remove blockage |
|
|
|
|
|
Fireplace produces a clicking/ ticking noise just after burners are lit or shut off
1.Metal expanding while heat- ing or contracting while cooling
1.This is common with most fireplaces. If noise is exces- sive, contact qualified service person
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