TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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ODS/pilot lights but flame goes | 1. Control knob not fully pressed in | 1. | Press in control knob fully | |||
out when control knob is re- | 2. Control knob not pressed in | 2. | After ODS/pilot lights, keep con- | |||
leased |
| long enough |
| trol knob pressed in 30 seconds | ||
| 3. | Equipment shutoff valve not | 3. | Fully open equipment shutoff | ||
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| fully open |
| valve |
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| 4. | Thermocouple connection | 4. | Hand tighten until snug, then | ||
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| loose at control valve |
| tighten 1/4 turn more |
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| 5. | Pilot flame not touching ther- | 5. | A) Contact local natural or | ||
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| mocouple, which allows ther- |
| propane/LP gas company | ||
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| mocouple to cool, causing pi- |
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| lot flame to go out. This prob- |
| B) Clean | ODS/pilot | (see |
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| lem could be caused by one or |
| Cleaning and Maintenance, | ||
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| both of the following: |
| page 20) or replace ODS/pi- | ||
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| A) Low gas pressure |
| lot assembly |
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| B) Dirty or partially clogged |
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| ODS/pilot |
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| 6. | Thermocouple damaged | 6. | Replace pilot assembly |
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| 7. | Control valve damaged | 7. | Replace control valve |
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| 8. | On thermostat models, safety | 8. | Wait one minute for safety in- | ||
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| interlock system has been trig- |
| terlock system to reset. Repeat | ||
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| gered |
| ignition operation |
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One or both burners do not light | 1. Burner orifice(s) clogged | 1. | Clean burner(s) (see Cleaning | |||
after ODS/pilot is lit |
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| and Maintenance, page 20) or | ||
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| replace burner orifice(s) | ||
| 2. | Inlet gas pressure is too low | 2. | Contact local natural or pro- | ||
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| pane/LP gas company |
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| 3. | Mislocated crossover tube | 3. | Contact qualified service person | ||
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Delayed ignition of one or both | 1. Manifold pressure is too low | 1. | Contact local natural or pro- | |||
burners |
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| pane/LP gas company |
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| 2. | Burner orifice(s) clogged | 2. | Clean burner(s) (see Cleaning | ||
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| and Maintenance, page 20) or | ||
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| replace burner orifice(s) | ||
| 3. | Mislocated crossover tube | 3. | Contact qualified service person | ||
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Burner backfiring during com- | 1. Burner orifice is clogged or | 1. | Clean burner (see Cleaning | |||
bustion |
| damaged |
| and Maintenance, page 20) or | ||
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| replace burner orifice |
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| 2. | Damaged burner | 2. | Replace damaged burner | ||
| 3. | Gas regulator defective | 3. | Replace gas regulator |
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Yellow flame in front burner | 1. Not enough air | 1. | Check burner(s) for dirt and | |||
during burner combustion |
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| debris. If | found, | clean |
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| burner(s) (see Cleaning and | ||
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| Maintenance, page 20) |
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| 2. | Gas regulator defective | 2. | Replace gas regulator |
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Slight smoke or odor during ini- | 1. Residues from manufacturing | 1. | Problem will stop after a few | |||
tial operation |
| processes and logs curing |
| hours of operation |
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22 | www.desatech.com |
