Desa VSGF36NTB Continued, Observed Problem, Possible Cause, Remedy, see Cleaning and Mainte

Troubleshooting

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Slight smoke or odor during	1.	Not enough air	1.	Check burner for dirt and
initial operation				debris. If found, clean burner
				(see Cleaning and Mainte-
	2.	Gas regulator defective	2.	nance, page 25)
				Replace gas control
	3.	Residues from manufacturing	3.	Problem will stop after a few
		processes and logs curing		hours of operation
Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 7)
Heater produces a whistling	1.	Turning control knob to HI	1.	Turn control knob to LO
noise when burners are lit		position when burners are		position and let warm up for
	2.	cold	2.	a minute
		Air in gas line		Operate burners until air is
				removed from line. Have gas
				line checked by local natural
	3.	Air passageways on heater	3.	or propane/LP gas company
				Observe minimum installation
	4.	blocked	4.	clearances (see page 10)
		Dirty or partially clogged		Clean burners (see Cleaning
		burner orifice(s)		and Maintenance, page 25)
				or replace burner orifice(s)
White powder residue forming	1.	When heated, vapors from	1.	Turn heater off when using
within burner box or on adjacent		furniture polish, wax, carpet		furniture polish, wax, carpet
walls or furniture		cleaners, etc. may turn into		cleaners or similar products
		white powder residue
Remote does not function	1.	Battery is not installed. Bat-	1.	Replace 9-volt batteries in
		tery power is low		receiver and remote control
Yellow flame in front burner	1.	Not enough air	1.	Check burner(s) for dirt
during burner combustion				and debris. If found, clean
				burner(s) (see Cleaning and
	2.	Gas regulator defective	2.	Maintenance, page 25)
				Replace gas regulator
Fireplace produces a clicking/	1.	Metal expanding while heating	1.	This is normal with most heat-
ticking noise just after burner		or contracting while cooling		ers. If noise is excessive, contact
is lit or shut off				qualified service person

119305-01A www.desatech.com 29